my computer is missing Ethernet Controller

August 14, 2011 at 16:09:35
Specs: Windows 7 servixe pack 3, pentium 4 3.00 GHZ 2.99 GHZ 504 MB RAM
i am missing the Ethernet Controller i tried getting it from dell but when i run it, it says i need microsoft .NET framework i downloaded that and now its saying it cant download the driver because it requires some files that i dont have i am so confused please help.

See More: my computer is missing Ethernet Controller

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#1
August 14, 2011 at 16:33:27
Does it give you the file names?

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#2
August 14, 2011 at 16:57:50
no it does not

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#3
August 14, 2011 at 17:01:31
"cant download the driver because it requires some files"
What is the web link please?

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Related Solutions

#4
August 14, 2011 at 18:53:27

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#5
August 14, 2011 at 19:28:59

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#6
August 14, 2011 at 19:37:47
yes it is

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#7
August 14, 2011 at 20:20:31
Which link are you clicking next?

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#8
August 14, 2011 at 20:37:54
the network link and than i download the boardcom diver's

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#9
August 14, 2011 at 21:08:01
That step worked for me, have got the download.

http://imageshack.us/photo/my-image...


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#10
August 14, 2011 at 22:54:26
i can download it but i just cant install it to my computer when i click install that's when it says i dont have the required files.

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#11
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#12
August 14, 2011 at 23:05:48
no i don't get that far before i get there that's when it asks me i don't have the required files.

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#13
August 14, 2011 at 23:14:12
Must be something to do with .Net framework.

Let me see a screenshot of what you have after using this.

http://www.asoft.be/prod_netver.html


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#14
August 14, 2011 at 23:38:05
umm quick question how to i put the screen shot here i tried to copy and paste it but no luck

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#15
August 14, 2011 at 23:43:15
It was available a long time ago, not sure if it still is, I've forgotten how to do it, that's why I used Image Shack.

W7 also has Snipping Tool.

To take a screenshot, read your Help files.

Start > Help and Support, type > print screen in Search & hit Enter.


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#16
August 14, 2011 at 23:50:07
http://imageshack.us/photo/my-image...

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#17
August 14, 2011 at 23:57:54
Plenty of versions installed, but none with service packs, do a custom MS updates & do a screenshot of what they say you need.

Turn off automatic updates.
Start > Control Panel > Automatic Updates.
W7
http://www.techtalkz.com/windows-7/...
http://windows.microsoft.com/en-US/...

Turn off Windows Update nag screen.
http://www.worldstart.com/tips/tips...
Start > Control Panel > Security Center. On the left hand side of the page, click on > Change the way Security Center alerts me, untick Automatic Updates.
Custom Updates.
http://img89.imageshack.us/img89/97...
http://img503.imageshack.us/my.php?...
http://blogs.conchango.com/marlondu...


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#18
August 15, 2011 at 00:12:08
i cant do updates becasue the computer i am having issues with doesn't have internet connection becasue of the missing driver.

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#19
August 15, 2011 at 00:24:38
Forgot about that, I'm having a hard time remembering where I am with 2 comps.

What version of Framework were you told to download?


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#20
August 15, 2011 at 00:27:52
it doesn't tell me which version it just tells me i need framework to install the driver.

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#21
August 15, 2011 at 00:33:47
And I mucked up big time, you hav'nt got any framework installed, according to the detector.

Lets start with ver2.0, click on the GREEN down arrow to download. Give me a progress report please, from memory it's large.


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#22
August 15, 2011 at 00:40:42
Opp's, I forgot again, no connection.

Give me a minute to do some googling.


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#23
August 15, 2011 at 00:45:14
Ok, here is a start, will then work our way up until your driver works.

http://www.microsoft.com/download/e...


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#24
August 15, 2011 at 00:53:59
Another question, what service pack ( SP ) is on XP.

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#25
August 15, 2011 at 01:06:20
i have service pack 3
after installing this is what it says
http://imageshack.us/photo/my-image...



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#26
August 15, 2011 at 01:14:10
Ok, did you try the driver?

If still nogo, here is the service pack for framework ver2.

http://www.microsoft.com/download/e...


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#27
August 15, 2011 at 01:32:59
http://imageshack.us/photo/my-image...
thats what i get when i install

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#28
August 15, 2011 at 01:38:36
Ok, another thought, the original driver probably do'snt need framework, do you still have the motherboard box with the motherboard CD in it?

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#29
August 15, 2011 at 01:45:25
you mean the installation CD

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#30
August 15, 2011 at 01:47:48
No, it will have the brand of the motherboard on it.

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#31
August 15, 2011 at 01:49:52
i dont know how that looks like

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#32
August 15, 2011 at 01:54:14
Ok, not familiar with the Dell Cd.

We must be in a similar time zone, unless you are loosing a lot of sleep, I'm in Western Australia.

I've been reading about ver 4 & I think it is worth going straight to it & hope it dos'nt want an internet connection.

http://www.microsoft.com/net/downlo...


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#33
August 15, 2011 at 01:56:17
we are not i am in America.
its nothing new though becasue Ive been staying up late for the past two days trying to fix this.

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#34
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#35
August 15, 2011 at 02:14:37
it didnt work heres the message:

http://imageshack.us/photo/my-image...


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#36
August 15, 2011 at 02:23:08
Googled that error.

http://support.microsoft.com/kb/843499


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#37
August 15, 2011 at 02:25:01
Next step after all of above.

http://www.microsoft.com/download/e...


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#38
August 15, 2011 at 02:29:26
After post 37, another screenshot of what the detector shows.

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#39
August 15, 2011 at 16:55:31
Another thought, is XP 64bit?

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#40
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#41
August 15, 2011 at 18:29:14
regsvr32 Softpub.dll
regsvr32 Wintrust.dll
regsvr32 Initpki.dll

they all succeeded excpt for this: regsvr32 Softpub.dll

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#42
August 15, 2011 at 18:41:58
sorry never mind they all work i misspelled it.

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#43
August 15, 2011 at 23:41:41
Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for Windows Server 2003 and Windows XP x86:

is now installed to my computer, it worked.


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#44
August 16, 2011 at 00:49:16
" is now installed to my computer, it worked"

Can you install the driver & connect to the internet?



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#45
August 16, 2011 at 01:11:34
yes but i cant get to the internet, NOTE: that i am using WIFI and im trying to put a TRENDnet which is a wifi card
and this is what its show before i even install that.
http://imageshack.us/photo/my-image...
http://imageshack.us/photo/my-image...

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#46
August 16, 2011 at 01:22:59
Scroll down on your 2nd screenshot please, so I can see whats there.

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#47
August 16, 2011 at 01:26:49
Also, are you networking with your W7 comp?

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#48
August 16, 2011 at 01:33:14
http://imageshack.us/photo/my-image...

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#49
August 16, 2011 at 01:34:02
im sorry but what do you mean:
"Also, are you networking with your W7 comp?"

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#50
August 16, 2011 at 01:40:09
This what you have at the top of this page.

hasna21 August 14, 2011 at 16:09:35 Pacific
Windows 7 servixe pack 3, pentium 4 3.00 GHZ 2.99 GHZ 504 MB RAM

Is that what you are using, for posting to this site?

Is the computer connected by wireless or cable to the XP one? If so, that is called networking.

Read your Help files if you want to know more.


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#51
August 16, 2011 at 01:45:30
no i am using my other computer thats my XP.
well i am trying to connect it wireless but i am not sure if i put the WiFi card in the motherboard correctly

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#52
August 16, 2011 at 01:54:03
Ok, so I have to assume you are going to network the 2 computers.

With your 1st screenshot, it shows a driver different to TRENDnet.

Do you have the driver for TRENDnet?


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#53
August 16, 2011 at 02:00:58
yes thats correct
yes i have the CD

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#54
August 16, 2011 at 02:11:49
Right click on the logo in screenshot 1 & Hit delete.

Reboot & it should find your wireless card & ask for the CD.


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#55
August 16, 2011 at 02:15:09
this one?
http://imageshack.us/photo/my-image...

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#56
August 16, 2011 at 02:17:12
Yep, that's the one.

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#57
August 16, 2011 at 02:23:17
i cant delete it i can only enable or disable it

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#58
August 16, 2011 at 02:32:53
You did remove the broadband card if installed, did'nt you?

If it is an onboard connection, go into Device Manager, click on the plus next to Network adapters, then right click on your driver & hit Delete.

http://screenshots.leeindy.com/devi...
http://www.cybertechhelp.com/tutori...
http://en.wikipedia.org/wiki/Device...
http://support.microsoft.com/kb/307970


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#59
August 16, 2011 at 02:48:05
the boardcom 57XX Gigabit Integrated Controller is the one that you want me to delete but that's the one that fixed the Ethernet controller im afraid if i delete it the Ethernet controller is going to be missing again.

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#60
August 16, 2011 at 02:53:20
Your right that's not the Broadcom one.

Have you removed the broadband card?


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#61
August 16, 2011 at 02:57:23
im i supposed to remove it i taught it was supposed to stay on with the antenna..
this is how it looks like.
http://imageshack.us/photo/my-image...

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#62
August 16, 2011 at 03:01:10
I'm not talking about your wireless card, how did you connect to the internet before?

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#63
August 16, 2011 at 03:04:06
through my modem but i am using that with my other computer now.

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#64
August 16, 2011 at 03:08:00
"through my modem"
What did it plug into on the XP comp?

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#65
August 16, 2011 at 03:09:21
yes it did

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#66
August 16, 2011 at 03:11:03
Read my question again.

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#67
August 16, 2011 at 03:17:35
the -Ethernet Wire- From the Modem To the XP comp

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#68
August 16, 2011 at 03:20:58
Things are different over, so I am unfamiliar with your setup.

"the -Ethernet Wire-"
This must have plugged into some sort of connection on the computer.



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#69
August 16, 2011 at 03:36:32
"through my modem but i am using that with my other computer now"

Is that wireless as well?


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#70
August 16, 2011 at 03:49:48
I just downloaded the manual for the broadcom netextreme 57xx & this is what it says. Do the reverse to remove it.

INSTALLING THE ADAPTER
The following instructions apply to installing the Broadcom NetXtreme Gigabit Ethernet adapter (add-in NIC) in most servers.
Refer to the manuals that were supplied with your server for details about performing these tasks on your particular server.
1. Review the Safety Precautions and Preinstallation Checklist. Before installing the adapter, ensure the system power is
OFF and unplugged from the power outlet, and that proper electrical grounding procedures have been followed.
2. Open the system case, and select any empty PCI/PCI-X/PCI Express slot. If you do not know how to identify any of these
PCI slots, refer to your system documentation.
3. Remove the blank cover-plate from the slot that you selected.
4. Align the adapter connector edge with the connector slot in the system.
5. Applying even pressure at both corners of the card, push the adapter card into the slot until it is firmly seated. When the
adapter is properly seated, the adapter port connectors are aligned with the slot opening, and the adapter faceplate is
flush against the system chassis.
CAUTION! Do not use excessive force when seating the card as this may damage the system or the adapter. If you
have difficulty seating the adapter, remove it, realign it, and try again.
6. Secure the adapter with the adapter clip or screw.
7. Close the system case and disconnect any personal antistatic devices.


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#71
August 16, 2011 at 04:09:26
"the boardcom 57XX Gigabit Integrated Controller is the one that you want me to delete but that's the one that fixed the Ethernet controller im afraid if i delete it the Ethernet controller is going to be missing again"
I can see I am confusing you, I mucked up in answering you to this.

My head is saying, how can TRENDnet become broadcom 57XX.

Have a look at your W7 comp & see what it says there with your old modem in it.


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#72
August 16, 2011 at 18:07:42
"My head is saying, how can TRENDnet become broadcom 57XX"
I am wrong again, just went back to the screenshots I sent you. It certainly does become broadcom 57XX.

All I can think of now, is to go into Device manager, right click on the adapter & select > Update Driver.


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