my computer has no sound when playin music

Microsoft Office 2010 home and student
November 29, 2010 at 23:12:06
Specs: Windows XP, 256
when am playing vedio music, i can't hear music. some times when i want to burn a CD selection. i may need sound but there is no sound so i need your assistance

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November 30, 2010 at 00:25:50
First you should make sure your hardware and connection is OK, then you can try to reinstall your sound card driver.Generally if the driver installation is OK, you can see the icon of Speaker on the lower right corner of the taskbar.
If the driver is OK, you can d-click the Speaker,then please check whether the two Volume(master &wave) is the lowest or you mute them.
Hope you can solve it!

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