My ASUS Eee netbook must be fixed right away

Asustek computer inc. / 900
March 4, 2010 at 05:19:54
Specs: Microsoft Windows XP Home Edition, 900 MHz / 1015 MB
I was just opening my classmate's powerpoint
presentation when my laptop restarted. I don't
know why it happened. I opened it again, all
my files were gone. That situation happened
before this happened. I restored all my files
cause i know where it was. I don't know why it
happened again to me. After that i opened it
again my desktop was back to normal. But
when i checked My Documents, all
my files were gone. I can't restore them cause
also the folder that my files are when my
laptop restarted was gone.
HELP!!!!!!!!!!!!!!! T.T

some info about my laptop:
- ASUS Eee PC Series
- Windows XP
- its from USA


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March 4, 2010 at 05:47:22
use the restore feature to back up the laptop to before the problem.

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March 4, 2010 at 05:52:08
It sounds to me like that presentation of your classmate has a virus on it. Try scanning the usb stick with a virusscanner, also make sure your computer does not have any virusses.
Also try to minimize the amount of time you spent on the computer. You cant get your files back if they are physically overwritten.

after that you can try and get the files back with a copy of getdataback which is available on the internet. this program searches your harddrive for everything that was ever delete and can get it back for you unless it has been overwritten by something else.

You can always, if all hope is lost, reinstall your machine and format the usb stick if all else fails ofcourse.

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March 4, 2010 at 06:54:36
It does sound like an infection you got from transferring that presentation. I cannot add much to the recommendations above except to recommend to your friend to also scan their system and if your antivirus software does not find/clean it, find one that can be run from a CD or floppy so you do not have to install another one and possibly over write disk sectors.

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