MX6920 MA7 recovery stops at agpCPQ.sys

November 9, 2011 at 12:30:40
Specs: Windows XP
Gateway MX6920 stops at agpCPQ.sys
My son tried downloading sheet music and system locked up.
System would not reboot.
Safe Mode stops at agpCPQ.sys
I have recovery disk but won't read it if it finds a recovery partition.
I believe the recovery partition has been corrupted.
__ How do I save my digital pictures and files.
__ How do I get it to reboot from the Recovery DVD and not the recovery partition?

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November 9, 2011 at 14:57:07
Change the boot sequence in the BIOS so that it boots from the CD first.

Also, try last known good config from the F8 menu.

Search for agpCPQ in Google. There are alot of hits explaining that error.

Data recovery is too hard to explain here but one way is a USB HED enclosure & another way is to boot with a live CD. I use backtrack 5.

How do you know when a politician is lying? His mouth is moving.

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November 9, 2011 at 16:08:45
I did a lot of work before actually posting my problem here.
I did the Last Known Good Config - It didn't work.
Changing the BIOS doesn't work - I already tried it.
I have read a lot of stuff about this error and I am surprised to see this problem has many different symptoms.
__ What is a Live CD?
__ I can live with loosing pictures and data - I want my perfectly good machine back.
Thanks for your comments.
So you know I am not a newbee - I am an IBM RPG programmer.

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November 9, 2011 at 17:47:41
If you don't care about the data & you think the recovery partition is corrupt, then delete it & reinstall with the CDs. However, I don't know why the recovery partition would be corrupt.

A live CD is a CD with an OS on it that runs in memory. The HD doesn't boot, the OS on the CD does. You can mount the drives & copy or send data over your network. That would help you recover the files. I use backtrack 5 for that but knowledge of Linux commands is needed. They are different from mainframe commands.

How do you know when a politician is lying? His mouth is moving.

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Related Solutions

November 9, 2011 at 18:41:00
"My son tried downloading sheet music and system locked up.
System would not reboot."

Apparently your model is a laptop.

Support Documents
Gateway MX6920 Notebook

Assuming you mean the computer isn't starting up at all, your inabilty to boot the computer may be because the battery is defective or is too discharged for the computer to run on the battery alone for whatever reason.

Laptop no video (or video problems), and battery, AC adapter, power jack T shooting.

See response 1:

If you mean Windows won't load properly, but you are seeing video while booting before it's supposed to load, your computer is booting fine ! Your problem is Windows is not loading from the hard drive properly !

Make sure your hard drive is okay.
If it isn't you're wasting your time doing other things and you need to do other things with that in mind.

Test your hard drive with hard drive manufacturer's diagnostics.

Seagate's SeaTools will test (almost) any brand of hard drive.

Do the long test.

The Dos bootable versions of SeaTools can test the hard drive when Windows will not load properly, or even when the drive has no data on it.

It the drive itself passes the test, any data problems on the drive can be fixed one way or another.

Modern Gateway computers do not come with Recovery CDs.

A Recovery disk for a different brand name computer model will usually NOT work on your model !

Recovery info
There may be Recovery disks available for your model, or not:

BEFORE you install Windows or the original brand name supplied software installation from scratch, you can use something that has an operating system on it that recognizes all the files on the drive to boot the computer with, then you can copy all the personal files you do not want to lose to elsewhere.

e.g. make yourself a bootable Linux CD or make something such as the Ultimate Boot CD.
If you can't do that on your computer, remove the drive and connect to another computer but don't boot from your drive on the other computer !
(XP probably will not load all the way from your hard drive if you doo that in any case - that's normal.)

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