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multimedia audio controller

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Name: Emily_P
Date: July 28, 2004 at 07:53:42 Pacific
OS: Windows XP
CPU/Ram: intel celeron 2.4GHz/256M
Comment:

please can someone help me, i really am in a pickle!!

right i had windows XP installed on to my laptop, Acer TravelMate 242LC.

ive gone to play some music in windows media but message comes up saying no sound hardware.
which before i had windows XP installed everything worked perfectly.

i went to device manager and there is a yellow question mark next to "multimedia audio controller" so through that i tried to re install it but no luck as said it was unable to do so.

i have also gone into control panel-> sounds and audio devices and all screens are frozen but in the hardware section, all that is listed says that they are working properly!

so please can someone advise on what i need to do.

is it right i need a driver, which someone has already told me, so i went to acer website to find this driver but it is not listed.
ive googled searched the words "multimedia audio controller" and also adding in the words "drivers" but had no luck.

in the posts on here, ive not actually seen one that i showing website where to get these drivers, so if anyone knows please let me know!!

any help will be appreciated as i dont have a clue!! (and im getting stressed!! lol)

some info here that may help: (i dont know what they mean!!)
16-bit AC'97 stereo audio with built in wavetable synthesizer



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Response Number 1
Name: Max10
Date: July 28, 2004 at 08:21:15 Pacific
Reply:

have you checked your BIOS to see if all things are that needed are enabled?


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Response Number 2
Name: Emily_P
Date: July 28, 2004 at 08:23:30 Pacific
Reply:

hello max10

i dont know what that is? please could you explain to me how check BIOS

sorry to be a pain!!


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Response Number 3
Name: Max10
Date: July 28, 2004 at 09:05:14 Pacific
Reply:

according to this http://support.acerpanam.com/synapse/forms/recordview.cfm?recordid=176&formid=3404&website=AcerPanAm.com&originwebsite=AcerPanAm.com&words=all&keywords=&pupv=pu
your sounds card is Cirrus Logic CS4299-XQ

and this could be your sound card drivers:
http://support.acerpanam.com/synapse/forms/recordview.cfm?recordid=1294&formid=3394&website=AcerPanAm.com&originwebsite=AcerPanAm.com&words=all&keywords=&pupv=pu

It's worth trying since it doesn't work on your PC anyway.
How did you come about that your sound card is 16-bit AC'97 stereo audio with built in wavetable synthesizer? Is that what it says on your spec sheet or in the device manager?


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Response Number 4
Name: Emily_P
Date: July 28, 2004 at 09:38:08 Pacific
Reply:

Hey Max10

i got that information in my laptop handbook!!
in device manager, (in which i dont know where to find my sound card!), in the section "sounds, videos and game controllers" these are listed:
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Video Codecs

when gone to properties for each it says their all working.

does that help??


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Response Number 5
Name: Emily_P
Date: July 28, 2004 at 09:40:30 Pacific
Reply:

.......... and so should i try that link you put above??

Emily


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Response Number 6
Name: Max10
Date: July 28, 2004 at 09:46:03 Pacific
Reply:

I want you to right clikc the Legacy Audio Drivers and select disable. then download that driver above and install it. See if that works. Just to be safe - create a system restore point by going to Start and Help and Support. So if something goes wrong you'll be able to roll back.


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Response Number 7
Name: Emily_P
Date: July 28, 2004 at 10:28:48 Pacific
Reply:

hey MAX10!!

my god you are good!!!
it works!!!
only problem i forgot to disable the lagacy audio driver, does that matter???

also to change to volume, i usually press my Fn key and use the up and down arrow keys, but this does not work?
do you know how to fix that??

you've made my day already!!

Emily


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Response Number 8
Name: Max10
Date: July 28, 2004 at 11:27:14 Pacific
Reply:

This feature would be controled by a driver and/or its utilities, so look in there. And if it doesn't work- it doesn't work. You may try however disabling that driver I mentioned before. Reboot if necessary and then try it. If it won't work then it doesn't work. The driver they have has a bug. (make sure you're pressing Fn and not Ctrl key). :)


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Response Number 9
Name: Emily_P
Date: July 28, 2004 at 13:39:17 Pacific
Reply:

hey Max10

couldnt get the volume buttons workin but nevermind, just wanna say thankyou so much for helping me, you've been a star!

thanks again


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Response Number 10
Name: Arak
Date: July 30, 2004 at 16:59:28 Pacific
Reply:

So I'm having the exact same problem here as well. I have the same hardware and everything, but I'm running this on a desktop computer from Cicero. I as well run on Windows XP, and these are the same controllers I have.
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Video Codecs
Considering no one else has helped me and Max10 helped someone here, do you think you could possible help me out as well.


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Response Number 11
Name: coffee_concentrate
Date: August 31, 2004 at 10:06:48 Pacific
Reply:

To all who need the drivers click here

http://www.drivershq.com/predd.asp?run=true


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Results for: multimedia audio controller
Multimedia Audio Controller www.computing.net/answers/windows-xp/multimedia-audio-controller/119535.html

Multimedia Audio Controller www.computing.net/answers/windows-xp/multimedia-audio-controller/56188.html

Multimedia audio controller driver www.computing.net/answers/windows-xp/multimedia-audio-controller-driver/113648.html