Dear All: I am having this problem where MS Word gets hanged as soon as I open any document. Even otherwise, I have noted that sometimes the PC is very slow to respond but that passes whilst I am totally unable to work with MS Word. Here's a log from Hijack This: ---------------- Logfile of HijackThis v1.99.1 Scan saved at 2:50:37 PM, on 5/14/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe C:\WINDOWS\System32\tcpsvcs.exe C:\WINDOWS\system32\slserv.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Panda Software\Panda Antivirus Platinum\AVENGINE.exe C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Panda Software\Panda Antivirus Platinum\pavProxy.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\WINDOWS\System32\dllhost.exe C:\WINDOWS\System32\inetsrv\inetinfo.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\explorer.exe D:\cdrive\soft\Computer\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://61.16.185.1/auth/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer F2 - REG:system.ini: Shell= O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe" O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.exe" /s O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {1EA43E28-8F95-401A-ADA8-2F9F3DA02CFF} (prjHIPAAv200.DiskCheck) - https://www.spryforce.com/HIPAA/prjHIPAAv200.CAB O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1112388766983 O17 - HKLM\System\CCS\Services\Tcpip\..\{6444FD71-8B1C-4110-898C-87C1E806EE9E}: NameServer = 61.37.193.1,0.0.0.0 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe ----------------- I hope somebody will help me with prompt and lasting resolution if any issue with spyware or else. Thanks in advance for your time.

There is a site that deals specifically with Hijack. Google will get you there. Once I thought I was wrong, now I'm not so sure!

Had you taken the time to read and look at the link prior to confirming your post, you would know where to post the log for a detailed analysis. Hard lessons learnt are not easily forgotten.

Sid, Many times the problem with Word you're having is related to a corrupted Normal.dot file. Follow the instructions at the link below which most probably will solve your problem. Microsoft Word Problem Resolution Tufenuf