Hello, I am pretty stuck in here. This is what is going on: On my system I have normal programs installed; however, when I try to run word, it freezes. If I turn on any other office application like excel or PowerPoint it works fine. Ran tests on ram, hard drive, cpu, and other components. When I disable all services and startup programs, it still does the same thing. When I run the computer in Safe mode, word opens fine! @? When the computer is running, its working great and I don't have any issues. I have installed and uninstalled office several times without luck. I also reformatted the computer hard drive and it worked fine for a week and started doing it again. I am not sure what I should try next. Thank you all for your help and suggestions.

try deleting the normal.dot file

What version of Word? Any Office Service Packs installed? Did you do a full install? Life's more painless for the brainless.

Sorry, It is office 2003 sp2. What i found out also now is that if I wait 6 minutes, word will open. Thank you

Where is the normal.dot located? Thank you

http://www.officearticles.com/word/... i_XpUser

normal.dot is located application data/microsoft/templates Don't delete the one(s) there. Rename them. WORD will create a new normal.dot but if you are still having problems starting WORD then normal.dot is probably not the cause and you can reinstate the normal.dot(s) you renamed. There will be more than one if there are multiple users on the computer.