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Mouse freeze after defrag

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Name: Steve
Date: June 3, 2007 at 08:16:51 Pacific
OS: XP SP2
CPU/Ram: 3700+
Product: Asus
Comment:

Hi all-
Yesterday I defragged. I was doing some work on the computer, noticed the defrag was done and when to click 'View Report'. I looked it over, when to click 'Close', and my wireless mouse locked up. It will not unfreeze. I have plugged it into a different USB port, tried a different mouse, rebooted--nothing. On a couple of the reboots, the system annouced that it couldn't detect a keyboard. It is detecting it now, though. I can't log on, even when CTL-ALT-DEL pulls up a log-on page. [I guess I forgot my password?] The last boot up showed a 'Windows Registry Recovery' box which said that 'One of the files containing the system Registry Date had to be recovered by use of a log or alternate copy. The recovery was successful." But still, no mouse. All cables look fine, the mouse's USB connector is lite, the mouse is on--I'm clueless. Any ideas?

Thanks



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Response Number 1
Name: yellowbelt
Date: June 3, 2007 at 09:48:21 Pacific
Reply:

The simplest thing you could do is a system restore in safemode. Go back to before the defrag.


Microsoft, where quality is job 1.1. ~Author Unknown


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Response Number 2
Name: OtheHill
Date: June 3, 2007 at 10:09:03 Pacific
Reply:

You shouldn't really be using the computer while performing a defrag.


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Response Number 3
Name: Steve
Date: June 3, 2007 at 10:21:53 Pacific
Reply:

You are right, OtheHill. Lesson learned.



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Response Number 4
Name: Steve
Date: June 3, 2007 at 10:23:35 Pacific
Reply:

Thank you, Yellowbelt. I had the same thought. But I can't get it to boot up in Safemode. I only get the boot up list. Any ideas from this point?

Thanks




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Response Number 5
Name: yellowbelt
Date: June 3, 2007 at 10:44:08 Pacific
Reply:

When you get to the advanced options list, is that with a wireless keyboard and mouse or wired?

Can you get into the bios? If yes then we are talking about a driver issue here.


Microsoft, where quality is job 1.1. ~Author Unknown


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Response Number 6
Name: Steve
Date: June 3, 2007 at 10:55:14 Pacific
Reply:

I got to System Restore, restored to two days ago, but still no mouse. When posting, I briefly see 'No Keyboard Detected'. But the keyboard was working, otherwise I couldn't have done a restore. Should I run the XP disk? Perhaps it can resintall the keyboard and mouse??


Thanks



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Response Number 7
Name: Steve
Date: June 3, 2007 at 10:59:19 Pacific
Reply:

Sorry, Yellowbeard. I just noticed your post. My keyboard is wired but my mouse is wireless.
I think I can get to the BIOS. So, if this is a driver issue, will running the XP disk reinstall those??

Thanks again. I really appreciate the help.


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Response Number 8
Name: yellowbelt
Date: June 3, 2007 at 11:59:41 Pacific
Reply:

If you have a wired mouse, (preferably a ps/2)then restart in safemode with that.

Reinstalling Xp from the disk is major overkill. Windows XP is not finding the wireless mouse driver because it does not have it by default. There would of been a driver disk that came with the mouse, that mouse driver has been corrupted.

Reinstalling Xp by the disk 50 times will produce the same result and still it will not install your wireless mouse drivers because Xp does not have it.

If you do not have a wired mouse you can still use your keyboard for pretty much everything, it just takes longer.


Microsoft, where quality is job 1.1. ~Author Unknown


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Response Number 9
Name: Steve
Date: June 3, 2007 at 12:20:16 Pacific
Reply:

Thanks, Yellowbelt. [sorry, I didn't get it right before]
I reinstalled the mouse software and success!
Thanks for all your help--sorry it ended up being that simple. I assume the worst, since I'm in the middle of a big video/audio project, and panic.
Glad you guys are here with all your know-how.

Steve


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