Mouse and Keyboard not working

August 24, 2006 at 00:35:55
Specs: win xp prof, 3.0 Ghz Pentium 4 / 512 m
Mc Afee detected some virus on my PC and they were deleted.
But after a restart my keyboard and mouse are not working. I cannot even attempt safe mode because key board is not functioning
How do i solve this
Thanks in advance
Telemachus

sbasti01


See More: Mouse and Keyboard not working

Report •


#1
August 24, 2006 at 02:52:02
Have you tried booting with your XP setup
CD?


You may need to remove the CMOS battery and reset BIOS to defaults.


Report •

#2
August 24, 2006 at 04:06:28
Are these a STANDARD keyboard and mouse, or after market setup plugged into USB?

The STANDARD PS2 keyboard is recognized at the BIOS level, while a lot of the USB keyboards are not recognized until USB drivers are loaded.

If it's a standard ps2 keyboard/mouse and it's not working then STREET is right... you will have to reset your bios.

If it's usb then your best bet is to get a hold of PS2 keyboard and use it to reinstall the missing/infected drivers.


Report •

#3
August 24, 2006 at 07:59:28
I am using standard mouse and not USB mouse
Let me try the steps suggested by Street 1
Thanks Blackbill & Street 1
Telemachus

sbasti01


Report •

Related Solutions

#4
August 28, 2006 at 07:57:22
Tried to reinstall winxp prof. Keyboard and Mouse working but stops exactly when i try to enter the Win Xp key
How to upgrade bios ??
Now PC is asking for windows xp cd when i boot in and the cycle repeats

sbasti01


Report •

#5
August 28, 2006 at 15:23:35
We haven't really discussed upgrading Bios.


You need to reset your BIOS by removing the CMOS battery or using the motherboard jumpers.

http://www.smartcomputing.com/Editorial/article.asp?article=articles/2004/w1510/32w10/32w10.asp


Report •

#6
August 29, 2006 at 00:33:34
Do not "upgrade" the bios, in 99% of cases firmware updates are non-reversable.

Try using a usb keyboard as a test to see if its your ps/2 kb or the mobo is at fault.

If your computer says, "Printer out of Paper," this problem cannot be resolved by continuously clicking the "OK" button.


Report •

#7
September 14, 2006 at 08:52:30
I'm having the same issues.
I have not done anything to the BIOS as I am a PC novice and I don't know how to work with the BIOS.
My mouse and keyboard are PS/2. I tried using a functioning mouse and keyboard from another PC, and they didn't work either.
So I tried a USB keyboard/mouse. No go here as well.
I'm stuck.
I'll try replacing the CMOS battery like mentioned above. Since the I am not able to get into the BIOS now to save my cnofigurations, it sounds like I'll have to restore the defaults.
I don't have a clue what to expect after this. What will this change?
Thanks,
Erik

Can


Report •


Ask Question