Mouse and Keyboard not working

August 24, 2006 at 00:35:55
Specs: win xp prof, 3.0 Ghz Pentium 4 / 512 m

Mc Afee detected some virus on my PC and they were deleted.
But after a restart my keyboard and mouse are not working. I cannot even attempt safe mode because key board is not functioning
How do i solve this
Thanks in advance


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August 24, 2006 at 02:52:02

Have you tried booting with your XP setup

You may need to remove the CMOS battery and reset BIOS to defaults.

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August 24, 2006 at 04:06:28

Are these a STANDARD keyboard and mouse, or after market setup plugged into USB?

The STANDARD PS2 keyboard is recognized at the BIOS level, while a lot of the USB keyboards are not recognized until USB drivers are loaded.

If it's a standard ps2 keyboard/mouse and it's not working then STREET is right... you will have to reset your bios.

If it's usb then your best bet is to get a hold of PS2 keyboard and use it to reinstall the missing/infected drivers.

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August 24, 2006 at 07:59:28

I am using standard mouse and not USB mouse
Let me try the steps suggested by Street 1
Thanks Blackbill & Street 1


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Related Solutions

August 28, 2006 at 07:57:22

Tried to reinstall winxp prof. Keyboard and Mouse working but stops exactly when i try to enter the Win Xp key
How to upgrade bios ??
Now PC is asking for windows xp cd when i boot in and the cycle repeats


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August 28, 2006 at 15:23:35

We haven't really discussed upgrading Bios.

You need to reset your BIOS by removing the CMOS battery or using the motherboard jumpers.

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August 29, 2006 at 00:33:34

Do not "upgrade" the bios, in 99% of cases firmware updates are non-reversable.

Try using a usb keyboard as a test to see if its your ps/2 kb or the mobo is at fault.

If your computer says, "Printer out of Paper," this problem cannot be resolved by continuously clicking the "OK" button.

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September 14, 2006 at 08:52:30

I'm having the same issues.
I have not done anything to the BIOS as I am a PC novice and I don't know how to work with the BIOS.
My mouse and keyboard are PS/2. I tried using a functioning mouse and keyboard from another PC, and they didn't work either.
So I tried a USB keyboard/mouse. No go here as well.
I'm stuck.
I'll try replacing the CMOS battery like mentioned above. Since the I am not able to get into the BIOS now to save my cnofigurations, it sounds like I'll have to restore the defaults.
I don't have a clue what to expect after this. What will this change?


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