I recently had a virus that infected my system restore folder. In order tor emove the virus, I had to disable System Restore. I was able to do this by right-clicking My COmputer and checking the Disable box on the System Restore tab. After removing the virus, I went to try and re-enable System Restore. The tab doesn't show up anymore. I am logged in as an administrator- I'm guessing that is what allowed me to disable System Restore in the first place. Why won't the tab show up now- I am still logged in as an administrator, just as I was before. I tried reinstalling sr.inf- the tab is still not showing up. Any suggestions ? Thanks.

Re-Enabling System Restore > XP Pro http://www.theeldergeek.com/re-enable_system_restore.htm

I went to that URL and followed the instructions. At the point at which I pressed the Start button to start the System Restore service, I got an Access Denied message and was not able to re-enable System Restore. Why, if I'm an Administrator, would I get an Access Denied message ? Thanks again for your help.

"Access is Denied" Error Message When You Try to Open a Folder http://support.microsoft.com/?kbid=810881 The information in this article applies to: * Microsoft Windows XP Professional http://www.windows-help.net/WindowsXP/updates.html User Profile Hive Cleanup Service A service to help with slow log off and unreconciled profile caused by profile hive unload problems. Symptoms of these problems include events in the application event log with source Userenv and event id 1000 where the message text indicates a profile unload problem and the error is "Access is denied" or event id 1517 or 1524. The service is set to automatically start when the computer boots so you will not need to start it manually. Supported Operating Systems: Windows 2000, Windows 2000 Service Pack 2, Windows 2000 Service Pack 3, Windows 2000 Service Pack 4, Windows NT, Windows Server 2003, Windows XP http://download.microsoft.com/download/a/8/7/a87b3d05-cd04-4743-a23b-b16645e075ac/UPHClean-Setup.msi ===================================== HOW TO: Take Ownership of a File or Folder in Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;308421 ======================================== You may be able to get more info from the Event viewer . HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/default.aspx?scid=kb;EN-US;308427 ================================ Windows XP Events and Errors Enter the message source and ID in the text field, then click G http://www.microsoft.com/windowsxp/pro/support/ee.asp Or , http://www.eventid.net/search.asp

When trying to restart the System restore service, I get "Error 5: Access is Denied". What is error 5 ?

Here are 2 more links , not specific to your situation , but still point to a password or username problem . http://nis4u.com/techsupport/nt4_dun_error5.html http://support.microsoft.com/default.aspx?scid=kb;en-us;298060 ======================================== Just to make sure you are virus free , run a virus check from 1 or all of these . Online Virus check ( free ) http://www3.ca.com/virusinfo/virusscan.aspx http://housecall.antivirus.com/ http://www.coledata.com/virusalert.htm http://www.cybertechhelp.com/html/misc/av.php http://www.pandasoftware.es/activescan/activescan-com.asp http://www.ravantivirus.com/scan/ http://www.bitdefender.com/