Missing IP Address values Wireless

October 18, 2006 at 15:39:11
Specs: XP, 1024
My daughter has a laptop and is going wireless. Someone modified her IP / Subnet / Default Gateway settings and now there are no values. Does anyone know where these values come from? If you don't have a ISP but stay wireless, where would you get values?

Any assistance is appreciated.


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#1
October 18, 2006 at 15:49:13
Have you tried system restore?

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#2
October 18, 2006 at 16:00:38
Here is how she describes her issue.

leslie: dad

leslie: i have a question reguarding my internet connection

leslie: i am at an internet cafe near my apt that has lap top set ups and he changed something for wireless that had numbers (like a code) and when he clicked the other thing the numbers went away and I went back to try changing it back and the numbers didnt appear. I dont have those numbers and he said they usually appear when wireless is in range but i want to make sure he was being honest.

leslie: it was under "local area connection properties" and he clicked on "Internet Protocol (TCP/IP) the he clicked on "Obtain an IP address Automatically" from what it was on which was "Use the following IP address:" and there were many numbers under that heading, "IP address:, Subnet mask:, and Default gateway:".

leslie: check your aol email account, i sent you an invite to help me figure out this code thing

leslie: i am signing off the internet now so i wont be able to be on my computer until we figure out the code, or if the codes come up when a wireless network is in range (like the man said would happen). Ill check my email tomorrow morning in class at 9am here, so send me and email letting me know the status please.

leslie: under "Internet Protocol (TCP/IP) Properties" it says:

leslie: "You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask you network administrator for the appropriate IP seetings."

leslie: It is selecting "Obtain an IP address automatically" right now but did select "Use the following IP address:" before which is where all the numbers had been entered. I dont know if this problem will resolve itself automatically tomorrow when I encounter the school's wireless network and if the numbers will pop up again or if i need to manually enter all the codes, but i would just like to figure it out asap so i dont need to go longer than necessary without wireless capabilities at school. Thank You!
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#3
October 18, 2006 at 16:09:13
tell her to take it back and have the so-called tech at the internet cafe put it back to the origional settings

Hopefully my advice will help you...Please post back with your results....thanks


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Related Solutions

#4
October 18, 2006 at 18:52:58
She needs to tell you how she wishes to connect to what.

At the cafe they had a way to connect to the internet using the cafe's settings.

Some other places (such as libraries, cities or shops) offer free wi-fi access. You would have to contact each provider for the proper settings usually.

Now if she has a school account then contact the school.


You do realize you will need to be sure you know how to restore the laptop to the OEM condition. Any web access can result in all sorts of malware. It might be easier to just restore it everytime she comes home.

I read it wrong and answer it wrong too. So get off my case you goober.


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#5
October 18, 2006 at 23:00:29
log into your gateway router. your wep key settings and ssid are located there. you will need to manually put these back into your wirless card. When u go to the cafe have the tech create a new wireless connection instead of changing the value in the original. hope this helps

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