|I have been using Word recently and all was fine until one day when I tried opening a saved file, it would not allow me to open it.|
Microsoft Word/Excel would freeze up during the virus scan and I would have to CTRL + ALT + DELTE and end the program.
However, when I click the Word/Excel program and it creates a new file, the program works fine.
It only seems to be having problems opening saved files.
This is a big headache for me as all my previously saved files cannot open
I have uninstalled Office 2003 and reinstalled it, but it does not do anything.
I have tried searching for Normal.dot file by searching all files on computer and I can't locate it so I can't delete it.
I do not use Norton, so I know it shouldn't be related to the problems that Norton have.
I am using the free virus program MalwareBytes and I'm pretty sure it has nothing to do with the virus program.
I think it may have to do with the Windows updates that I might have installed because after that, it did not allow me to open any saved files.
Please leave any suggestions because I am running out of ideas.