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Microsoft Outlook Attachment issue

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Name: Mech
Date: October 10, 2008 at 09:04:47 Pacific
OS: Windows XP
CPU/Ram: AMD/640 ram
Manufacturer/Model: compaq presario
Comment:

When I receive a email with a attachment which is a jpg image, but wants to open it with microsoft office picture the pictures don't show up they have little red X in the corner with no picture. If I save the attachment to my desktop and then open it with microsoft office picture it will show the picture. How can I get the image to show up by clicking on it in my email? Thanks in advance

Michelle


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Response Number 1
Name: lurkswithin
Date: October 10, 2008 at 09:09:03 Pacific
Reply:

Open Internet options from control panel. Select Advanced tab and scroll down to multimedia section. Put a check in the box for Show pictures!

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yet they remain disadvantaged.


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Response Number 2
Name: Mech
Date: October 10, 2008 at 10:02:22 Pacific
Reply:

The control panel internet options thing was already checked! Any more advice would be greatly appreciated.

Michelle


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Response Number 3
Name: KirstyN
Date: October 14, 2008 at 09:19:35 Pacific
Reply:

What anti-virus programs do you have installed and
working? It could be one of the settings in the anti-virus
suite that is configured to not allow images (well, JPGs) to
show automatically. It's quite common with over-bearing
virus scanners! Although it is safer at the same time, to be
fair.

Check that you don't have email attachments restricted by
any firewall along those lines.

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