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main board reset

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Name: kitty_09
Date: February 26, 2009 at 08:34:22 Pacific
OS: Windows XP
Subcategory: General
Comment:

had a problem reinstalling windows xp spk2 home oem (disc not working properly) so instead of keep retrying myself i took it to a computer technician explained the problem to him and asked if i bought a new disk could he do the reinstall for me, even though i am quite pc knowlegeable, he seemed to understand what i was saying and agreed that he would. it's been nearly 24 hours now since he's had my pc. i rang him an hour ago and asked if he'd been able to do the new install for me and he said that because there is no operating system that he is re setting the main board and fault testing it to see if thats why the o.s wouldn't install even though i'd already told him that it was a new disk that i needed and a couple of new drivers for some of the external periphial devices that i use for the machine. is there any need for what he is doing?



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Response Number 1
Name: lurkswithin
Date: February 26, 2009 at 09:05:48 Pacific
Reply:

What disc is not working properly.?

Change Is Good
http://www.citizenlink.org/Stopligh...


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Response Number 2
Name: kitty_09
Date: February 26, 2009 at 22:37:03 Pacific
Reply:

the windows xp spk 2 installation disc isn't working properly


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Response Number 3
Name: lurkswithin
Date: February 26, 2009 at 23:55:53 Pacific
Reply:

Well,
if the installation CD is not working correctly then one should wonder why the motherboard would have to be reset...what ever that means.
Reset????
update BIOS maybe? or set BIOS to default settings ?
Clear CMOS ? Change battery ?
Upgrade hardware? Change connecting cables?
Those are the only things I am aware of that one can do to the motherboard without actually replacing fixed components. I have never heard of it called resetting the motherboard though and I have been at this for a very very long time. Sounds like there is a bit of miss-communication . Most definitely not a meeting of the minds.

Change Is Good
http://www.citizenlink.org/Stopligh...


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Response Number 4
Name: kitty_09
Date: February 27, 2009 at 02:30:02 Pacific
Reply:

i've been in I.T for over ten years now, i know about resetting/ clearing the bios and the cmos from the motherboard and even fault testing. i know how to reset the jumpers and change the hardware on it too, the only thing that i'm still not that sure on how to do anymore is testing the power supply or even knowing when that has a fault and to be quite honest that is what i thought could of been the problem (a change in power) but i'm the same as you and have never heard or resetting the motherboard it's self, that's why i thought i could ask if anyone else knew what was meant by that, obviously it seems that the guy tht said it, either has said the wrong thing or doesn't know what he's talking about at all


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Response Number 5
Name: Jennifer SUMN
Date: February 27, 2009 at 17:01:07 Pacific
Reply:

You've been in IT for ten years, and yet you take your computer to someone else to load an OS? Jus askin'.

EEOC


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Response Number 6
Name: RichGu
Date: February 27, 2009 at 23:57:23 Pacific
Reply:

Any Tech worth his mustard would NOT be running XP HOME, but PRO.

Rich Gu


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