mail not downloading in outlook but loading i

Microsoft Outlook 2003 (full product)
August 4, 2010 at 21:42:49
Specs: Windows XP
mail not downloading in outlook but loading in outlook express

I setup an account in outlook but it won't download the mail, keeps asking for password and not accepting it.

I have check & rechecked account setup fileds.

Put the exact same fields into Outlook express account and download the mail without a problem.

can anyone help please

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August 7, 2010 at 04:13:56
I think you have not add one more settings that you can follow the steps given below.

1,In Microsoft Outlook, from the E-mail Accounts menu, select Tools.
2.On the Internet E-mail Settings contains User information.Logon information,Server information etc.
3.Click More Settings. Click the Outgoing Server tab.
4.Put a check in "My outgoing server (SMTP) requires authentication"
Click "Log on using" radio button
Fill with the user ISP user name and Password.
5.Click ok and Finish.

After the above configuration you may also check the Incoming & Outgoing server response by clicking the Test connection tab located above the More settings.

I hope this will solve your problem.

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