Hoping someone can help me. I'm fairly computer illiterate...
I have just borrowed a laptop from a friend and today when I went to turn it on I got the message that there was a problem with lsass.exe.
From reading a little on forums it seems that the computer may have developed the Sasser Virus.
The problem with all the posts on the forums is that most of them are relying on the user having a fair bit of knowledge about hardware etc whereas I only know what to do after getting to the main XP screen/desktop.
Can someone help with a dumbed down version of how to fix? I can't run the computer at all, not even in safe mode.
Not sure about the model no. of the computer, but it is a Dell if this helps...