|Thank you for your response. I ran the Trend Micro "Damage Cleanup Engine". It produced the following results....|
Damage Cleanup Engine (DCE) 6.2(Build 1016) (RCM: Driver not ready!)
Windows XP(Build 2600: Service Pack 3)
Start time : Thu Dec 10 2009 09:27:52
Load Damage Cleanup Template (DCT) "C:\tomtemp\TMRDCT.ptn" (version ) [fail]
Load Damage Cleanup Template (DCT) "C:\tomtemp\tsc.ptn" (version 1066) [success]
Complete time : Thu Dec 10 2009 09:29:30
Execute pattern count(3063), Virus found count(0), Virus clean count(0), Clean failed count(0)
With regard to the other response, I went to command prompt, chdir to c:\ and typed the command you indicated. The return was ...
I appreciate your assistance, but it looks like I may need to keep searching for a solution. I welcome any other suggestions.