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Lost original software to CD/DVD-RW
Name: sprocket Date: December 26, 2004 at 21:12:05 Pacific OS: xp home sp2 CPU/Ram: p4ht 2.6, 512ram
Comment:
during an attempt to update my HP 300n/NEC ND-1100A 4X DVD R/RW optical drive, my dog came up and bumped the restart button on my pc. After the pc restarted, it seems that there is no supporting software at all for my dvd burner. In MY COMPUTER it only says cd drive (F: ). How would I go about getting the ORIGINAL software for this? I've went to hp.com and downloaded any of the available drivers and updates but they all say that they require the original software. Any hwlp would be GREATLY appreciated.
Name: garyvanput Date: December 26, 2004 at 21:16:25 Pacific
Reply:
Does your CD/RW work? I would have thought that it uses generic drivers.
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Response Number 2
Name: OtheHill Date: December 26, 2004 at 22:05:31 Pacific
Reply:
What were you updating? The burner software? The firmware? If it is the burner software you should either have the disks or it should be an a restore partition on your HDrive. Does the drive read both CDs and DVDs?
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Response Number 3
Name: computingMonk Date: December 26, 2004 at 23:02:16 Pacific
Reply:
yikes! it sounds like you were updating your firmware at the time of the incodent. If your firmware was corrupted durring the update, you might as well go buy a new drive. =(
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Response Number 4
Name: firefox Date: December 27, 2004 at 00:56:58 Pacific
Reply:
Set the DVD region, in properties... Its a pot shot but hey... if your updating drivers logicaly it would reset that.
if it was a firmware update try reflashing, if it wasn't/wont reflash... likely a driver problem/its hose
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Response Number 5
Name: sprocket Date: December 27, 2004 at 05:15:27 Pacific
Reply:
yes, it was a firmware update. How would I go about reflashing and setting the dvd region? Thanks.
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