I was trying to install a webcam and got blue screen/shut & down when restarted no CD drives and says drivers are gone and then wants to get them from XP cd but of course cant see the CD drives. I have a hitachi DVD rom GD-7000 and Atapi CD-R/RW 6x4x32. Ialso lost CM8738 Audio Driver WDM. Is anyone able to help me as to how I could reinstall these drivers. Thanks

Hi, It seems that, if you had recently uninstalled a copy of roxio's cd creator in win xp, that registry settings from that program are left behind in the registry, and renders your cd-rom/and or burner unusable. A fix for this problem is available in this bulletin http://support.microsoft.com/search/preview.aspx?scid=kb;en- us;Q314060 Granted, it involves going into the registry and deleting two items, which can be intimidating and dangerous if not done correctly The title of the Knowledgebase article says it all: "CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP." If that's the problem you're having? Cheers de Peter

*an even easier way to fix the problem, is go to this like and download the vbs script to desktop, execute, reboot, and voila, it will be fixed and you will have CD roms again! http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm Bentmouse@attbi.com

HI!. One day I turned my computer on one day and my CD Drive is notworking so I try redownloading it. Then When i was doing it, it was corrupted it said it is missing ("Code 39") I dont get it to if you could help me if this dontmake sence then email me and ask me more ok thank you!

I recovered my cd & dvd drives, however they are now in the device manager under unknown and my Windows Media player does not recognize my burner, how do we get the drives where they should be and can be recognized again. tried to restore the system but it doesn't work. The drives work, just want them where they should be in the device manager