I have various problem on my computer but the one which is really annoying me at the moment is that my internet connection seems to keep cutting out. My network connection remains active, and on MSN messenger my contacts continue to sign in however I can not send messages nor can I surf the web using IE 6. I did a virus scan and found 1 virus which I couldn't delete...here is my hijackthis file... Any help would be greatly appreciated... Logfile of HijackThis v1.99.0 Scan saved at 13:32:20, on 06/01/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe C:\WINDOWS\System32\svchost.exe c:\winnt\system32\dcache\data\rundll32.exe c:\winnt\system32\dcache\data\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\system32\pctspk.exe C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe C:\WINDOWS\system32\mswin32.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\temp\salm.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\DeskAd Service\DeskAdServ.exe C:\WINDOWS\system32\sysoverload.exe C:\Program Files\DeskAd Service\DeskAdKeep.exe C:\Program Files\MSN Messenger\MsnMsgr.exe C:\PROGRA~1\AIM\aim.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\WINDOWS\explorer.exe C:\WINDOWS\system32\sysoverload.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Messenger\msmsgs.exe C:\DOCUME~1\DEANJA~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nottingham.ac.uk/is/services/sns R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiny.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.glassapple.fragworld.co.uk R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.glassapple.fragworld.co.uk R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.tiny.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://wwwcache.nottingham.ac.uk/proxy.pac R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwcache.nottingham.ac.uk:3128 O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~1.DLL (file missing) O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\EliteToolBar version 59.dll O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar version 8.dll (file missing) O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [IW ControlCenter] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe O4 - HKLM\..\Run: [SUPASTATUS] C:\Program Files\Internet Explorer\Connection Wizard\Status.exe O4 - HKLM\..\Run: [Win32 Configuration] videosd32.exe O4 - HKLM\..\Run: [Windows servict] tskdll.exe O4 - HKLM\..\Run: [gcasDtServ] gcasDtServ.exe O4 - HKLM\..\Run: [Win32 System Spool] spoolsvc.exe O4 - HKLM\..\Run: [5YKQ44N2KNGLE3] C:\WINDOWS\System32\VmvDvc.exe O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1 O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain O4 - HKLM\..\Run: [Microsoftvirus] sysoverload.exe O4 - HKLM\..\Run: [Media service] msnmsgxr.exe O4 - HKLM\..\Run: [3F6S32T] dbmcr.exe O4 - HKLM\..\Run: [Sys29] C:\windows\system32\winxwo32.exe O4 - HKLM\..\Run: [Win32 Usb Driver] svhosint32.exe O4 - HKLM\..\Run: [Printer] C:\WINDOWS\dipset.exe O4 - HKLM\..\Run: [Microsoft Update Service] mswin32.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Windows System Configuration] C:\WINDOWS\SYSCFG16.exe O4 - HKLM\..\Run: [Windows AdTools] C:\Program Files\Windows AdTools\WinAdTools.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe O4 - HKLM\..\Run: [Microsoft Services] explorer.exe O4 - HKLM\..\Run: [ATI Control Panel] atictlp.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [Windows DLL Loader] C:\WINDOWS\SYSCFG16.exe O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe O4 - HKLM\..\Run: [salm] c:\temp\salm.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [Windows Java Update] weatherBug32.exe O4 - HKLM\..\Run: [gax8] C:\documents and settings\dean jacobs\local settings\temp\gax8.exe O4 - HKLM\..\Run: [6B00U] C:\documents and settings\dean jacobs\local settings\temp\6B00U.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe O4 - HKLM\..\RunServices: [Windows servict] tskdll.exe O4 - HKLM\..\RunServices: [Win32 Usb Driver] svhosint32.exe O4 - HKLM\..\RunServices: [Microsoft Update Service] mswin32.exe O4 - HKLM\..\RunServices: [Windows Java Update] weatherBug32.exe O4 - HKLM\..\RunServices: [Microsoft Services] explorer.exe O4 - HKLM\..\RunServices: [ATI Control Panel] atictlp.exe O4 - HKLM\..\RunServices: [Microsoftvirus] sysoverload.exe O4 - HKLM\..\RunOnce: [Microsoftvirus] sysoverload.exe O4 - HKCU\..\Run: [Win32 Configuration] videosd32.exe O4 - HKCU\..\Run: [Registry Server] regsrv32.exe O4 - HKCU\..\Run: [Windows secure] setver32.exe O4 - HKCU\..\Run: [netservices] recall.exe O4 - HKCU\..\Run: [Win32 System Spool] spoolsvc.exe O4 - HKCU\..\Run: [Iop2RSfnW] pidemote.exe O4 - HKCU\..\Run: [Microsoftvirus] sysoverload.exe O4 - HKCU\..\Run: [Windows Streams Server] localsrv.exe O4 - HKCU\..\Run: [QuicktimeMngr] QuicktimeMngr.exe O4 - HKCU\..\Run: [Win32 Usb Driver] svhosint32.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.exe" /background O4 - HKCU\..\Run: [Rtbr] C:\Documents and Settings\Dean Jacobs\Application Data\wbtt.exe O4 - HKCU\..\Run: [Windows logging] winlogd.exe O4 - HKCU\..\Run: [Windows Java Update] weatherBug32.exe O4 - HKCU\..\Run: [ATI Control Panel] atictlp.exe O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKCU\..\Run: [Spyware Begone] C:\freescan\freescan.exe -FastScan O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\RunServices: [Registry Server] regsrv32.exe O4 - HKCU\..\RunOnce: [Microsoftvirus] sysoverload.exe O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: Microsoft Office Fast Start.lnk = C:\MSOffice\Office\FASTBOOT.exe O4 - Global Startup: DriveSelect.lnk = C:\Program Files\321Studios\Xpress\DriveSelect.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll (file missing) O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe O9 - Extra button: Free Surfer - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - C:\Program Files\Free Surfer\FS20.exe O9 - Extra 'Tools' menuitem: Free Surfer - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - C:\Program Files\Free Surfer\FS20.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.tiny.com O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=925ca2de2b53e738e23fb8069526d5bb668ce3689745694e81f05212dff28c11a62a9894fc37ebccbb2b1c579f1baf69b8b6b98919153dcae4b7c5399dfcb456eac7bd:880c508c2c6a291101f64dc3f0db6853 O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22f84fe5eb1bd0ca0a05/netzip/RdxIE601.cab O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\WINDOWS\msxml4.cab O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/gamc2-gb/gbc2/games4.cab O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: FireDaemon Service: rundll32.exe - Unknown - c:\winnt\system32\dcache\data\FireDaemon.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: FireDaemon Service: svchost.exe - Unknown - c:\winnt\system32\dcache\data\FireDaemon.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thanks a lot.

Hi d/l and update & run adaware www.lavasoft.de you have some spyware running , salm.exe. run crapcleaner from www.ccleaner.com that should remove most of the internet temp stuff usually where things hide. if your antivirus cant delete the virus its time to upgrade to another brand , uninstall completely obviously heres a prob if it cant do anything. free antivirus ; www.grisoft.com new version is basic but does the job as good as u know who according to pcpro mag this month ;) hee hee! 016 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com any use??? lol