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Logging off freezes on Desktop

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Name: carriepotter
Date: November 7, 2005 at 15:39:33 Pacific
OS: WinXP
CPU/Ram: 256ram
Comment:

This annoying problem has only recently started happening. When any of the family want to log themselves off as an individual user, then the computer has put up the usual messages - 'logging off' and 'saving your settings'. Then all the icons disappear and instead of returning to the user log in screen, it sticks with a picture of the desktop and will go no further.

The only way to progress is to switch off the computer with the reset button which then of course loses all the other users work in progress.

Can anyone help with this please?



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Response Number 1
Name: robertj
Date: November 10, 2005 at 01:08:10 Pacific
Reply:

Have you tried internet explorer repair?

You can lead a horse to water but,you can't make it google!!!


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Response Number 2
Name: carriepotter
Date: November 10, 2005 at 16:11:11 Pacific
Reply:

No I haven't - how do you do that?


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Response Number 3
Name: robertj
Date: November 10, 2005 at 18:47:20 Pacific
Reply:

From the start menu select run type in sfc /scannow (Note: There is a space between sfc and /scannow. follow the prompts throughout the system file checker.When file checker completes reboot computer.


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