Hey peeps. As of Friday when ever i have opened outlook express (standard edition, version 6 i believe)it goes along its ways and tried to download all of the email. However when it tells me it is connecting to POP.Freeserve.com i get another small window pop up telling me to enter my username and password. The User name and password are alrady there and when i click ok, it disapears for about 1/4 of a second and reappears. This is very anoying and any help would be much apprechiated. I would rather not spend an hour on the phone waiting to get hold of a technical advisor who doesnt know what he is doing. Thanks again, Daniel

Daniel, The Microsoft link below may have the resolution to your problem. http://support.microsoft.com/default.aspx?scid=kb;en-us;264672 HTH Tufenuf

Well, this is the error message i get when i cancle the above window. I know my passowrd and username are correct, ive tried them again and again. "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.freeserve.com', Server: 'pop.freeserve.com', Protocol: POP3, Server Response: '-ERR authorization failed', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Thanks again, Daniel

Hi Outlook Express has an uncanny ability at times to corrupt its password file. Reentering your password when prompted will not always work and rentering in the account properties also does not work all the time. Remove the account by going to Tools and then Accounts. Add the account again. It should work. Have you verified your password is correct by trying to telnet to the mail server. Passwords on servers can become corrupted or they may be having authentication issues on their server. Hope this helps. DMK

Ive tried the removing and creating the mail account option but to no avail. I am not quite sure what you mean by telnet to the mail server? i shall look it up, and knowing my mail provider their stupid server is down! Anyway, Thanks again, Daniel

Ohhh its okay, they must have decided to let people use there email now. Stupid Freeserve! Anyway, thanks for all your help, Daniel

Freeserve suspend old Freeserve dial up accounts when you aint used the phone (for about 90 days, I think) to dial in. You can reactivate by going to:- https://join.freeserve.com/reclaim/acr.html It is quite a problem for cable users if they forget....!