loading personal settings

August 13, 2009 at 14:05:56
Specs: Windows XP
had computer shut off for week while on vacation. Turned it back on & was fine that evening & shut it down. Next day went to my user account (don't use a password), there are two other user accounts on this, went to load personal preferences & said it couldnt. Gave me a generic homepage. Cant access my email, itunes, etc. through this.

See More: loading personal settings

Report •


#1
August 13, 2009 at 23:10:05
shine 45, sounds pretty ominous to me. Sounds as though you've been infected by an outside agent. That's how DNS attacks, etc. occur.
That sort of thing usually indicates a worm/trojan infection. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas.

Report •

#2
August 14, 2009 at 09:55:37
I have superantispyware on my computer but hadnt scanned in a while. Did that & only came up with tracking cookies.

Did want to clarify, & should have to begin with, that there are three separate user accounts on my computer & the other two accounts arent affected, just mine.


Report •

#3
September 8, 2009 at 10:34:10
shine45,
I'm having the exact same problem with my laptop. As with your situation, my windows account/profile is the only one affected (out of the 4 profiles on this system - mine is also the most heavily used profile as well). That same "Unable to load your personal settings. We're logging you into a 'temporary' profile" error msg comes up every time I attempt to login, despite running Avast AV scans in every nook & crannie as well as running Ad-Aware repeatedly.
There is 1 other computer (roommate's) that shares access to the internet with my laptop via wireless router.. he's naiive about computers & the internet (clicks on ads, doesn't know what to look out for, etc)... I'm wondering if that's the gateway through which my computer has gotten 'sick'..? Anyway..
Did you ever find a resolve for this?? PLEASE let me know if you did!!! :) Thanks in advance :)

Report •

Related Solutions

#4
September 8, 2009 at 11:56:14
Try these other free scanners:
1- Malwarebytes udate and remove all it finds on a quick scan
2- Spybot S&D and immunize plus remove all it finds
3- Trojan Remover
4- If the above 3 don't clear up your problem, you may want to install avast free and allow it to do a bootscan on reboot.
Let us know how you make out.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •


Ask Question