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Loading Office XP Pro

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Name: Applet
Date: May 30, 2002 at 03:17:12 Pacific
Comment:

Why is it that when I attempt to load Office XP Pro on my machine (which already has WinXP on it) it fails the "PRODUCT COMPLIANCE CHECK" and states "setup failed to locate a valid qualifying product on your machine". This happens immediately after I successfully enter the 25-digit product key.



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Response Number 1
Name: Ken
Date: May 30, 2002 at 03:26:23 Pacific
Reply:

Are you using an upgrade version? And if so, do you have a qualifying version already on your machine?


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Response Number 2
Name: Applet
Date: May 30, 2002 at 04:16:19 Pacific
Reply:

No I hadn't on that PC - thanks Ken - now sorted.

Cheers.


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