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Legal printing getting cut off

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Name: Christine
Date: January 23, 2003 at 11:09:55 Pacific
OS: XP
CPU/Ram: 512
Comment:

Hi ~ I am using a Canon Multi-Pass F-60 and I can't print out a legal size page - it keeps getting cut off at what would be the bottom of a letter size paper. I have tried it in Word & Digital Image Pro ( it is a large graphic that I'm printing ) and they are all getting cut off. I have checked the help for the printer and both programs and have changed the paper to legal in the Canon Properties but no luck! Any ideas? Thanks....



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Response Number 1
Name: XLWH
Date: January 23, 2003 at 16:09:41 Pacific
Reply:

Hi Christine.


Do you have the latest XP drivers - 11-1-02 ?


http://www.usa.canon.com/html/conCprDriversTypeSystemV2.jsp?x=2section=0&t=10001&m=10033&group_id=-1&type=Software&prodref=PS&subtype=Software&level2catq=AllCats&modelid=7174&item=7175#setup


They also have for downloading, setup instructions and Windows XP installation instructions.


Take care,

Linda


0

Response Number 2
Name: Christine
Date: January 24, 2003 at 01:19:44 Pacific
Reply:

I have all the latest drivers but it is still cutting off - no matter what program I use. It shows a legal setting but won't print it - any other ideas? Thanks for your help!


0

Response Number 3
Name: XLWH
Date: January 24, 2003 at 16:58:13 Pacific
Reply:

Hi Christine.


Is there a lever or buttons on the printer itself that have to be set for a different size paper?


Maybe the printer settings override the driver settings.


Take care,

Linda


0

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