LED HOTKEY KEYBOARD AccessViolation

Gateway / Fx510xl
January 19, 2009 at 14:24:53
Specs: Windows XP Pro - SP 3, Pentium D 3.40Ghz/3.24GB
I use Logitach Combo 5000 Laser mouse & keyboard. After a fresh OS install and upgrading to Service Pack 3 I started getting a message at bootup and reboots titled: "LED HOTKEY KEYBOARD". The message reads: "Access violation at address 7C9109F9. Read of address 00070000". I click OK it goes away.

I was first getting the mHOTKEY.exe error (not a virus) and I ended up unchecking it in configuration utility. It does not come back. But now I get this message.

At first I thought it was the Logitach software, but after 2 weeks back and forth with support they have surmised it is a Windows error message and not one of theirs.

Does anyone have an idea of what this is and how to rectify getting rid of this annoyance?

Thanks so much!!


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#1
January 19, 2009 at 14:29:44
I would suspect a bad keyboard device driver. go to the manufacturers web site and see if they have a newer xp file for your keyboard.

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#2
January 19, 2009 at 15:21:07
I did update to their lastest software. They say it is not the logitech software. Are you saying it is, lol?

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#3
January 19, 2009 at 20:39:32
access violations are when a driver that has been loaded into memory decides to go rouge and step into other programs memory boundries.

This can make for a OS that finds itself standing on a straw, on a tight wire over hanging a pool of hungry parana. To say the least there are a number of safeguards in place that prevent the total collapse.

If the newest driver doesn't work then the next trick is to try is go to an older version. I have had great fortune going to an older more stable driver.

This IS assuming with your new install you have done all of the updates and service packs. Otherwise the error is due to not having these installed.


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#4
January 20, 2009 at 12:58:15
Thanks Wanderer. I will keep that in mind.
However, I have removed "all" of Logitechs software. The SetPoint and Easy Syncrination. There are no files left, no registry entries. So why would I still have this message popping up? How do I get rid of it?

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