laptop won't boot, dumping memory

July 8, 2009 at 14:03:04
Specs: Windows xp, not sure
My mom's laptop is an hp pavillion. It has windows xp. Not too long ago she had the blue screen of death and she ran chkdsk and that fixed it for awhile. But now when she turns it on, it goes to the load screen, and then instead of turning on, it goes to the blue screen and says a problem has been detected and windows has shut down to protect your computer. Beginning to dump physical memory, physical memory dump complete, and then it reboots and does the same thing over and over. I had her try last known good configuration, chkdsk, fixboot and also had her try a repair installation with the operating systems cd. Hope someone can help.

(sorry about the product box, couldn't figure out how to get it to work, thanks)


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#1
July 9, 2009 at 05:19:52
I also asked and she said she didn't install anything both times her computer crashed. And I also read somewhere that if your laptop doen't beep when you turn it on that it means there's a hardware problem. Her's doesn't beep but I can't remember if it used to in the first place. Hope that helps.

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