Solved Laptop will not boot past the HP screen, & has black screen

May 3, 2012 at 21:26:55
Specs: Windows XP
How do I fix an HP Compaq Laptop that has a black screen and will not boot? I can not put it in safe mode, and I get a message that the file is corrupt/missing. I am running Windows XP. I do not have the recovery cd or the original Windows XP cd. What can I do to fix this? It is helpful to note that when I try to place my laptop in safe mode, it will not let me, and it has on screen messages that has "multi disk partition\WINDOWS\system\32\ntoskrnl.exe, multi disk partition\WINDOWS\systom\32\hal.dll, and the same messages but ending with KDCOM.DLL, and BOOTVID.dll. Does anyone know what the problem is,and how to fix it? I do all of my college work on my laptop and I have lost all of my work and I am having to start over on my PC. HELP!!!

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#1
May 4, 2012 at 09:15:25
✔ Best Answer
You haven't lost your work (yet), it's still on the HDD.

http://support.microsoft.com/kb/314477


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