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Laptop Slow

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Name: Cubedude04
Date: November 25, 2007 at 23:17:15 Pacific
OS: Windows XP
CPU/Ram: 256 MB
Product: Dell Inspiron 6000
Comment:

Hello

I've been asked by the company i work at to take a look at a laptop called the brick named after it's speed

It's a Dell Inspiron 6000 and is extremly slow. There are no obvious signs of spyware or a virus but after watching the system monitor for a minute it looks like it is running out of ram

I suggested upgrading the ram which they are willing to do but i am just checking that it is most likely the ram that is making it go so slow as it gets down to 60 meg of ram free at some points

Thanks



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Response Number 1
Name: RWD1996
Date: November 25, 2007 at 23:41:18 Pacific
Reply:

Adding RAM will help, but I have a computer that's been running fine with XP and 256MB of RAM for almost 3 years. Go to Start>Run, type "msconfig" press enter, in the General tab uncheck "Load Startup Items". Reboot and see if that helps.

America needs to realize that there's a God in Heaven that's one day going to have her citizens give an account for their actions.


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Response Number 2
Name: aegis
Date: November 26, 2007 at 15:01:13 Pacific
Reply:

If there is still 60mb of free ram then it might not be a RAM issue. What drastically slows a system down is when it runs out of free RAM completely and has to use the page file all the time, then it gets into what is called thrashing.

You can use the following websites to weed suspicious applications out of the msconfig startup tab.

http://www.bleepingcomputer.com/sta...
http://www.answersthatwork.com/Task...
http://www.processlibrary.com/


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Response Number 3
Name: Cubedude04
Date: November 26, 2007 at 19:32:20 Pacific
Reply:

I had another look at it today and took a screen shot of it's performance after opening up several programs

http://img118.imageshack.us/img118/...

I also went through the startup list and there were no viruses of any kind and most of the processes seemed nesscary

Should i just reformat it?

I have about 45 minutes to make a choice


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Response Number 4
Name: RWD1996
Date: November 26, 2007 at 19:58:03 Pacific
Reply:

There are alot of things running in your tray. I would close all of them down and see if it is faster because your commit charge is way higher than your RAM. It says it is 363200. It should be no higher than 230000, preferably lower. Any higher than 230000 will definitely result in a performance drop.

Since you opened up several programs before taking this screenshot, reboot your PC and see what your Commit Charge is without any programs running. It shouldn't be higher than 230000.

America needs to realize that there's a God in Heaven that's one day going to have her citizens give an account for their actions.


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Response Number 5
Name: Cubedude04
Date: November 26, 2007 at 22:24:29 Pacific
Reply:

I can't restart it as my boss is out of the office for the rest of the day and i won't be able to log back on but it's been idle for about 3 hours and is at

289182

edit:and no programs were running either


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Response Number 6
Name: RWD1996
Date: November 26, 2007 at 22:52:23 Pacific
Reply:

That's way too high. Your best bet is to either reinstall Windows or finding out which program(s) is taking all of your memory. Since Windows has no free RAM available, it starts storing temporary data on the hard disk in the page file, which is a slower medium than RAM, which is why the PC is so slow, which someone already said earlier in this thread.

America needs to realize that there's a God in Heaven that's one day going to have her give an account for her actions.


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Response Number 7
Name: notsotechie
Date: November 29, 2007 at 12:25:53 Pacific
Reply:

the real problem is the Antivirus.
more likley the culpture.
How long ago has this antivirus program been on did the Boss have a difrent antivirus before?

As McAfee has a habit of running in the background constanly scanning every move or twitch.

If youre boss won't mind a fresh reinstall

do make sure that all the driver and OS that came with the Laptop is avaible

but do not install the antivirus

then see how it works.

you can try other antivirus program

NOD32 souppose to be good
or you can try AG free edition.

stay away from Symatic (Norton)

PS make sure you back up all the important data email address and favourite sites and lan setting and so on.

do ask the boss what he need to keep any important data befor attempting to go one step further

Good Luck


Have a Great Day ;-D


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Response Number 8
Name: juggles
Date: November 29, 2007 at 16:49:49 Pacific
Reply:

Have you checked the battery, they need renewing at about two years even if you are using electric. Also if he has MSN in there, that slows things down and facebook


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