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Laptop Shuts down for no reason
Name: dmented Date: April 19, 2006 at 13:33:49 Pacific OS: Windows XP Home Edition CPU/Ram: 1.40 GHz 736mb Product: Compaq M2000 Laptop
Comment:
I've had my laptop for about 6-7 months, and all the sudden it just shuts down, i check for viruses, there is none. What you think it is?
Name: XpUser Date: April 19, 2006 at 13:41:51 Pacific
Reply:
If it just shut down with no warning, it's usually the PSU buttttt does this happen even when the laptop power is from the adapter rather than the battery? How did you acquire this laptop? Did you buy it brand new or as used?
i_XpUser
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Response Number 2
Name: dmented Date: April 19, 2006 at 13:43:43 Pacific
Reply:
its running on power cord, its new, i got it from bestbuy, it just start doing this 2day, it did it twice, im not sure if its gonna do it again or not, but if i does, i want to know what to do
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Response Number 3
Name: XpUser Date: April 19, 2006 at 13:46:31 Pacific
Reply:
Did you also buy the extended warranty from BB? Regardless do nothing. Return it for free repair either at BB or at Compaq depending on the warranty you have. I would first take it back to BB and demand they fix it.
i_XpUser
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Response Number 4
Name: dmented Date: April 19, 2006 at 13:48:57 Pacific
Reply:
i think the warrenty is up, but ill try something
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Response Number 5
Name: XpUser Date: April 19, 2006 at 14:00:19 Pacific
Reply:
I think you are covered by the manufacturer's warranty. You may have to deal with directly with Compaq rather than BB but try BB first. If no joy pull out the warranty and read it thoroughly for your rights. Compaq is a reputable manufacturer and they will be willing to work with you.
i_XpUser
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Response Number 6
Name: aboucher Date: April 19, 2006 at 14:01:05 Pacific
Reply:
also check to see that it is not overheating...if I don't have mine proped on a book or something the fan underneith can get some fresh air, it shuts down good luck/God Bless Andy The internet is no longer a toy...it is a combat zone!!
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Response Number 7
Name: dmented Date: April 19, 2006 at 14:28:36 Pacific
Reply:
yeah it might be over heating, its not shuting off now cuz i gave it some air, so thats probably it
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Response Number 8
Name: GX1 Man Date: April 19, 2006 at 17:18:58 Pacific
Reply:
It might be a good idea to find out for sure before your warranty expires, eh?
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