Laptop screen Stuck in darkest settings

January 18, 2011 at 15:10:58
Specs: Windows XP
Gateway Notebook/Pen XP ...Screen is STUCK in Darkest setting...can NOT get Brightness window to HIGHLIGHT so that changes may be made...does anyone have any clues Please!

Also I do NOT have Original Factory Recovery Discs ... though I think maybe to recover all to Factory settings is best option.....Hope this info is enough! thank you!!

old lady in Pittsburgh

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name PP
System Manufacturer Gateway
System Model C-120X
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 2 GenuineIntel ~1063 Mhz
Processor x86 Family 6 Model 15 Stepping 2 GenuineIntel ~1064 Mhz
BIOS Version/Date Gateway 85.14, 4/19/2007
SMBIOS Version
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2765 (xpsp.050928-1517)"
User Name PP\Administrator
Time Zone Eastern Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.03 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.84 GB
Page File C:\pagefile.sys

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January 18, 2011 at 16:32:16
How dark is it? If its almost completely dark with only ghostly images of icons visible, then its probably a piece of hardware called an inverter that needs replacing (need a professional to do this).

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January 18, 2011 at 20:46:49
Laptop no video (or video problems), and battery, AC adapter, power jack T shooting.

See response 1:

DO NOT plug in or unplug a monitor's video cable into / from a video port while the computer is running. Doing so can damage the monitor's circuits and/or the video adapter's circuits.

Some laptops will display on an external monitor without you having to do anything.

If you get no video on an external monitor, some laptops have a key combo that you must press to toggle the display to external video only / built in display video only / sometimes both - see the Owner's or User's manual for the model.

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