laptop keyboard &touchpad wont work

August 13, 2008 at 00:31:42
Specs: xp, 1.40ghz/70gb
today i started my laptop & the built-in keyboard & touchpad wont work. what could go wrong? pls. help.

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#1
August 13, 2008 at 01:40:14
go to device manager and see if the driver has been damaged or corupted. If you see the red "X" 0r yellow "!" then you will need to re-install the drivers for the hardware.

control panel > system properties > hardware tab > device manager button.

To replace the driver...visit the manufacturer's website and under support or driver/downloads under your computer model will be the driver files. Make sure you download the proper one for your operating system.

Definition of a Liberal:
He has never had to fight for his Freedom
He is only good at enjoying it!

"People demand freedom of speech to make up for the
freedom of thought which they avoid."


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#2
August 14, 2008 at 03:23:48
thank you for your reply, lurkswithin. i checked the device manager and didn't find any yellow or red X anywhere. i tried to scan for any hardware change and nothing unusual seen.

in addition, i went to browse through the averatec website (that is my laptop brand) for driver updates.. unfortunately the unit is no longer there and everything else is compatible with vista.

any suggestion will be greatly appreciated.


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#3
August 17, 2008 at 07:56:51
please help. i found one averatec driver update from driverupdate.com only for the touchpad not the keyboard. i installed this driver and the touchpad finally worked. but after restarting windows again it's back to its non-functional state. i already gave up and decided to reinstall a fresh copy of winxp (since my built-in keyboard is not working so i bought an external USB keyboard). but the touchpad and keyboards still are not working? what could have gone wrong? averatec's site doesn't show my laptop's model for updates. it's AV3320-eh1. any help would be greatly appreciated.

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Related Solutions

#4
August 17, 2008 at 21:51:57
anyone know how to fix the problem please help.

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#5
August 17, 2008 at 23:41:39
Go back into device manager and let us know what model of youch pad you have and also what keyboard is included and we can see if we can find the right drivers for it

Definition of a Liberal:
He has never had to fight for his Freedom
He is only good at enjoying it!

"People demand freedom of speech to make up for the
freedom of thought which they avoid."


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#6
August 25, 2008 at 18:43:01
sorry for the late reply lurkswithin. i asked some assistance from a friend to go to the device manager (coz i didn't find any keyboard or touchpad included last time). he said he didn't find one also. so i couldn't tell what model. i tried to scan for hardware changes but it was no help either. my friend said the only possible solution is to try and search for any back up of the averatec 3320-eh1 cd online. but the averatec site does not provide that. i hope it is available elsewhere.

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#7
September 19, 2008 at 22:12:05
Your definition of a liberal negates the fact that people like G W Bush and Dick Cheney have never fought for their freedom. They only point fingers and squander the resources bequeathed by their forbears. I think a liberal is one who is apt to think outside the box and seek solutions while the conservative is contended with the status quo.


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