lap top automatic shut down because of virus

January 26, 2011 at 00:58:24
Specs: Windows XP
my laptop was automatically turning off. i obviously clicked the file that has virus and now it's turning off after 1 or 2 sec. i'd tried to fix the problem using safemode but everytime i logging on, same thing happen. can you help me?

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January 26, 2011 at 02:02:50
maria knell, suspect you got infected by a worm/trojan rather than a virus. They're similar, but not the same. Be sure you're using a worm/trojan capable cleaner (not all are). One other suggestion, once you've cleaned it out, disable restore and clean it again (be sure to restart restore when done). That'll prevent it from getting put back.
Ed in Texas

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