keyboard disabled, can't enter system setup

August 24, 2010 at 11:45:39
Specs: Windows XP PRO, AMD 2X3gHZ / 4GB
My keyboard IS disabled until Windows Boots,can't enter system setup, can't reinstall
windows cause when it says press enter to install, the keyboard won't function.
E-521 Dell, 4Gb memory, AMD Dual core 3Ghz, both wireless and USB mouse and keyboards.
Windows XP Pro and Windows 7 Ultimate, (2 totally seperate Harddrives)

I noticed the keyboard not working several months ago but have managed to work around
it until now. I was using "EASEUS Partition Master 4.0" last friday, partitioning a
seperate Harddrive and when the computer rebooted to windows it gave the error message,
Error message says, No MBR.
In the past I've just reinstalled a currrent Image and I'm done in about 30 min., this
time It doesn't want to work. I tried repair w/ Both Windows Disks, it won't save to HDD.
I tried to simply reinstall a fresh copy of Windows,XP Pro and Win 7 Ultimate, but can't
because i can't press Enter when it asks for Intallation. Same w/ Hirens boot disk,
Acronis boot disk and anything else I can find.
Could this be a corrupt BIOS? isn't the MBR also there? Or the command for the keyboard to work?

Any help would be appreciated.

Thanks, John


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#1
August 24, 2010 at 12:48:39
Do you have a PS/2 port on the back of the tower? Your computer may have come with a PS/2 keyboard. If so, connect one to the computer to enter the BIOS. Then enable legacy USB support. Then your wired USB keyboard will work.

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#2
August 24, 2010 at 13:39:00
Thanks for responding to my question. No I don,t have a serial port at all, I wish I did.
I was wondering if there is any way to Hard wire something to the MOBO, or if a fresh Bios flash might help.
I read somewhere that I should clear the CMOS but I'm afraid to because of no way to maneuver in system setup. I can sometimes get to system setup, but once I get there all I can do is look at it and wish i could press up down or Enter!

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#3
August 24, 2010 at 14:12:50
In that case the original USB keyboard that came from Dell should work. Is that the one you are using?

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Related Solutions

#4
August 24, 2010 at 14:21:58
Yes Othehill, that is the one I am using

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#5
August 24, 2010 at 14:26:52
Then try a different USB port.

The keyboard that came with the computer is a wired USB type, correct?


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#6
August 24, 2010 at 14:30:32
I'm sorry Othehill, I didn't expect an almost instant reply. Do I have to refresh this post page frequently, or will your post appear without refreshing this page?

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#7
August 24, 2010 at 14:32:42
yes I have tried all eight USB ports, multiple times.


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#8
August 24, 2010 at 14:35:13
I have tried all of them with 2 or 3 of both wireles and wired keyboards.

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#9
August 24, 2010 at 14:40:21
Sorry, I didn't answer your question. Yes I did use the Original Dell Keyboard

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#10
August 24, 2010 at 14:41:45
You need to use the wired keyboard that came with the computer. What is the history here? You mentioned above having this issue in the past. Any other problems then?

Is the computer under warranty?

Try clicking on My Home next to the search button to bring up current unanswered responses.


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