keyboard and mouse fail

September 14, 2009 at 18:57:20
Specs: Windows Vista
i have a VAIO® JS All-in-one desktop PC and ive had it for a year. the problem is that when i try to login with my password, the keyboard fails, even though the arrow keys had worked to highlight the options you get when you turn off your computer by holding the power button. also the mouse basically turns off, even though it is connected by usb. the red light on the bottom does not turn on when i get to the login page. i do not have any recovery discs. please help me.

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#1
September 14, 2009 at 20:48:11
Same problem in safe mode?

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#2
September 15, 2009 at 18:02:23
yes
i ttied everything and the result is the same

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#3
September 15, 2009 at 18:43:41
Could you try another keyboard with a a small roundly connector, called PS/2 connector?

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