KEYBOARD & MOUSE won't work anymore

June 12, 2005 at 10:32:28
Specs: Win XP Pro SP2, Athlon XP 2100+

Note: Okay I'm currently on my old computer that's running Windows XP SP2 jusst fine, so if I need to copy and old files from here and have them transferred to my current computer it is an option.

I'm running on Windows XP Pro SP2 on the computer I have problems with. I spent an entire night trying to get my iPod to work with it, but it wouldn't so I decided to go update my USB2 drivers from the VIA website for my ASUS A7V333 motherboard. The driver I downloaded was USB 2.0 (VT6202, VT6212). I executed it and it asked for reboot. After I rebooted numerous times and I know that the keyboard lights up via PS/2 or USB and I can access the BIOS and make changes, however when it hits the Welcome screen for Windows the light goes off. I cannot use my keyboard or my mouse. I've tried going into safe-mode and that wouldn't work either. I don't know what to do because I can't even use my Windows with just my keyboard in the PS/2 socket or USB. I have a Windows XP CD available to me and I have my old computer running Windows SP2, so if I can copy configs somehow and change them before a Windows boot please show me how. I'm guessing I'll have to produce a startup disk using this old computer first. But please show me step by step on how to attack this problem. I guess it was a big mistake on my part to attempt to update my USB drivers as SP2 already comes with the most up to date USB 2.0 drivers and I was running USB devices just fine. Thanks.

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June 12, 2005 at 11:29:18

From your description of the problem, it looks like the result of some damage to Windows system files.

I understand you cannot get KBD in Safe Mode.
Are you able to use the keyboard in Startup Menu to hit "Last Known Good Configuration" and see if it can restore your Windows to the previous date?

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June 12, 2005 at 11:42:29

Yea I tried that, too. That didn't work either. Any other solutions?

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June 12, 2005 at 11:59:50

I presume you swapped keyboards and tried that?
You may have to repair XP
See if that works for you

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Related Solutions

June 12, 2005 at 12:44:01

At this stage, I too will try to Repair Windows [You must have a copy of WinXP Pro CD] and as the last resort, using the Rescue (Recovery) Disc(s) to bring it to "factory settings" or Reformat and Reinstall- both very drastic measures.

If you have another desktop PC, you can connect this drive as slave (change the jumper to SL)and copy your personal data from this drive onto the Master HDD. Then you can Reformat the Slave drive there itself and bring it back to this PC as Master (change back the Jumper) and Reinstall Windows and all the Programs. Most difficult things you will face is to get the Drivers for the Motherboard integrated hardware. If you have your MoBo CD, it will solve the prob. Otherwise you must know the exact Make and model of your Motherboard if it is a non-brand PC or Make and Model of Brand name PC to access the site to download drivers for your OS. Once the repaired PC is up and running you can recopy the saved data from the other PC.

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June 12, 2005 at 12:50:53

I am surprised XP allowed you to trash the usb controller with some other driver...always stops you with incompatible, Something else is wrong here.
Did you check in the bios to see if what you
did went backwards and shut down all usb ports (and maybe some others too) try resetting optimum defaults.

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June 12, 2005 at 16:34:34

Yea I'm surprised XP allowed me to do it, too. I tried defaulting the BIOS as well. I can get to Windows just fine, it's just that right when it gets to windows I guess that's when it loads the drivers for all my ports. Somehow it didn't just corrupt my USB ports but my PS/2's as well. Okay I have my copy of WinXP Pro. I'm just wondering what I do from there? Since this version of XP Pro is not SP2, will it affect anything else if I choose to restore or repair? Is there anything specific that I can do in restore/repair through the XP CD? It'd be really helpful if somebody was a lot more specific about what to do. I guess nobody knows exactly where the problem is huh?

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June 12, 2005 at 18:27:47

Boot to cd by setting the bios to boot to cdrom as #1 or 2 device with hard drive #3.
Pass the first repair option and choose new install. After checking setup, you will get second offer to repair and this time choose it.
Yiu will lose service pack 2, just go back in and download it again after you are done.

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June 13, 2005 at 11:51:33

Hey Rich,

Thanks a lot. That worked, too bad a lot of my registry files got jumbled up and I had to do a lot of reupdating of drivers. But I'm kinda debating on whether I should reinstall SP2, because my iPod didn't work on SP2 on this computer before and I'm thinkin if I do decide to reinstall SP2 whether it'll just screw up the USB drivers and bring up the "Add New Hardware" wizard everytime I plug in a USB mass storage device like an iPod or USB flash mem stick. If you can answer this question please do. Thanks.

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June 13, 2005 at 14:19:52

"But I'm kinda debating on whether I should reinstall SP2,"
I guess to me that question is kind of like will I own a pc or not...what I mean by that is if I cannot run the very newest, best and safest thing on my pc, then I would sell it and build new before living with "known problems" for the sake of ease. The few times I tried to accept such things, I couldn't sleep until I solved the problems and I have never lost the war, only an occasional skirmish! And I found that living with second best, eventually pointed out more problems than I ever knew were there.
So that said Sp2 makes your pc safe, and updates major problems. If your imperfect machine cannot run right with it, then I would "wipe and load" until it does, or "buy new", so I must answer you that way.
Personally I doubt you will have the problems once you have done the repair, but there is no way of knowing. One thing I might do and usually do do, before stepping into the "lions den" is make an image file in Acronis or Ghost, so if I err too much, I can return to before I started "playing". I wish I could do that with certain portions of my life, and may well devote the rest of it to figuring out how.

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