kernal32.dll crash problem

Natura / 3.0
September 17, 2009 at 08:21:05
Specs: Windows XP
I have a program called Natura 3.0 that I used to have on my hard disk. I ended up removing it to place it on another computer, and then eventually migrated my HDD to a larger one. Everything worked smoothly. I went to reinstall this program on the new HDD and now I have a "this program needs to close..." message and when I click on the details, it shows a kernal32.dll error. I contacted the company but they aren't willing to help with it and claim that registry values may need to be deleted, but they don't know where they are. It would be very cumbersome to reformat and reinstall windows just to get rid of one problem... any ideas? Thanks!

See More: kernal32.dll crash problem

Report •


#1
September 17, 2009 at 08:34:54
It would be very cumbersome to reformat and reinstall windows just to get rid of one problem...

NO ! DON`T REINSTALL XP

go here and press download

once you download it, extract it to C:\WINDOWS\system32

Good luck

our patience is big


Report •

#2
September 17, 2009 at 09:09:37
Okay, I grabbed the file and even backed up the old kernal32.dll. When I extracted it, I watched in the directory that the file was transferred, but then within like 4 seconds, the file size went form the 400kb to almost 1000kb, as if the system replaced it or something. Is this normal? Or should I try going into the Safe Mode and doing it that way?

Thanks!


Report •

#3
September 17, 2009 at 09:17:11
if you copied it in system32 folder, you`re done

if not, hold on

do you have windows xp cd ?

if you do, open it and look for a file "kernel32.dl_"

copy it to desktop and rename it to kernel32.dll, then copy it to system32

that`s the most secure thing

our patience is big


Report •

Related Solutions

#4
September 17, 2009 at 09:59:54
Okay, tried both ways and replacing that file with the one on the CD-ROM and the one from the download caused a system crash -- could not start Windows XP at all. I had to use the recovery console to get in there and delete / rename / replace the archived one to restore it. The system works now, of course, but same problem.

Would a register cleaner help this issue? I also noticed that my new Windows Media 11 is crashing, and I can't use it -- I must use the older version 9, instead.

For reference, I have WinXP SP3.

Thanks!


Report •

#5
September 17, 2009 at 10:01:32
go to iobit.com and download advanced system care

that program will scan for registry errors and fix it

our patience is big


Report •

#6
September 17, 2009 at 10:41:09
Okay, I did that and it did find like 500+ errors, which is nice. However, I think I made a mistake (due to filenames) and erased a file called kernel32new.dll which seems to be needed for applications like Firefox... I'm getting an error everytime now I load it.

Can someone point me in the direction of that file to download somewhere or where I can get it back?


Report •

#7
September 18, 2009 at 03:26:42
i could`t find kernel32new.dll on net, so you need to reinstall firefox

did you solve the problem with natura 3 (kernel32.dll error)?

our patience is big


Report •

#8
September 18, 2009 at 07:38:25
Hi, the kernel32new.dll was actually from that experimental DX10 for XP, which I had messed around with a while ago. It took my forever to track that source down, so I reinstalled the package and it works great now. I just need to figure out how to uninstall DX10...

But, the Natura 3 issue is still not resolved yet. What I heard back from the company was this:

Dear Derek,

You have probably already deleted everything associated with Natura Sound Therapy from your registry. There is a key that is hidden - we don't even know where it is - for the protection scheme. (We use Zinc to wrap the program.) You might find some info in a forum for Zinc.

We will continue to brainstorm on this end. You've given us something new to investigate!


So, that's where things stand. They recommended that I reinstall Windows. You've got to be kidding me, I'm thinking to myself.


Report •

#9
September 18, 2009 at 08:08:18
try reinstalling natura 3

go here and install directX 10

if you have no choise, perform a repair installation that should repllace any damaged registry entries as well as any damagad system files

our patience is big


Report •

#10
September 18, 2009 at 09:20:19
You will get fix for this from Microsoft website.
From this link you can have the fix for the issue.
gssnb=1">https://fixit.support.microsoft.com/reporting/?
gssnb=1

_
microsoft tech
support


Report •


Ask Question