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keep getting disconnected using MSN

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Name: bonnielou432
Date: July 2, 2009 at 03:43:59 Pacific
OS: Microsoft Windows XP Home Edition
CPU/Ram: 1.399 GHz / 478 MB
Product: Award / Awrdacpi
Subcategory: Web Browsing
Comment:

Recently, I keep getting disconnected from my DSL Highspeed Internet with QWEST & MSN. I'll be playing a game at Slingo.com. then get a popup error saying: lost Internet disconnection with a choice to work off line. Then I get another popup error " Cannot find a required library file. MSNMETAL.DLL then my mouse freezes and I have to reboot. I ran my Anti-Virus & Anti-Software, but still getting disconnected with same popup errors. PLEASE HELP ASAP, Thank-You!



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Response Number 1
Name: Dumbob
Date: July 2, 2009 at 08:43:32 Pacific
Reply:

See if anything at this link helps.

http://www.cknow.com/cms/articles/w...

There is nothing to learn from someone who already agrees with you.


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Response Number 2
Name: bonnielou432
Date: July 6, 2009 at 01:32:21 Pacific
Reply:

I went to the link you provided to me. Should I run both the mailhost (mailui.dll) and the download host (msnmetal.dll) or just the download host (msnmetal.dll) being that this is the one that I recieve the error in? Also, I can't remember if I installed it in the default directory or not. Is there a way to check? However, I don't know why I wouldn't install it in the default directory in the first place.


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