.jpg files will not open

March 22, 2007 at 16:00:37
Specs: Windows XP, Pentium4, 512 ram

I was able to open all pictures (.jpg) that came through my email account. About three weeks ago it began NOT letting me open my pictures and the error message I get is: there is another program using this program, please close all programs and try again. WEll, there are no other programs running. If I do a save as and save the attachments to my documents - they will open, but, why will they not open from my email?

See More: .jpg files will not open

Report •

March 22, 2007 at 16:29:38

Go into explorer/tools/file types and check the file association for jpeg.

Give a person a fish, they eat for a day. Suggest they internet search and they learn a skill for a lifetime.

Report •

March 22, 2007 at 17:09:12

Doesn't seem like it's an association problem since the attachments open without issue - the answer likely lies within the parent application (OE, browser, etc)

I'm not one of those who think Bill Gates is the devil. I simply suspect that if Microsoft ever met up with the devil, it wouldn't need an interpreter.

Report •

March 23, 2007 at 03:31:21

You need to delete your temporary files. Go to IE Tools then internet options - click on delete files in the temporary internet files section.

Report •

Related Solutions

March 24, 2007 at 21:46:03

If you are using Outlook Express go to Tools/Security/is "Do not allow attachements to be saved etc" unticked ?

Report •

Ask Question