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java problems with IE

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Name: DarkManX4lf
Date: May 2, 2004 at 21:37:01 Pacific
OS: winxp
CPU/Ram: xp 2000 512mb ddr pc2100
Comment:

sometimes when i go to certain webpages that contain some sort of java vm stuff, IE closes and leaves a text file on my desktop...here is what that text file reads.


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : unknown exception code (0xe06d7363) occurred at PC=0x77E73887
Function=RaiseException+0x50
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at sun.plugin.services.WIExplorerBrowserService.installBrowserEventListener(Native Method)
at sun.plugin.viewer.LifeCycleManager.installBrowserEventListener(Unknown Source)
- locked <0x100e3730> (a java.lang.Object)
at sun.plugin.viewer.LifeCycleManager.checkLifeCycle(Unknown Source)
at sun.plugin.viewer.IExplorerPluginObject.initPlugin(Unknown Source)
- locked <0x100e3708> (a sun.plugin.viewer.IExplorerPluginObject)
at sun.plugin.viewer.IExplorerPluginObject.mayInit(Unknown Source)
at sun.plugin.viewer.IExplorerPluginObject.frameReady(Unknown Source)
at sun.plugin.viewer.frame.IExplorerEmbeddedFrame.setFrameSize(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll
0x7E090000 - 0x7E0D1000 C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78087000 C:\WINDOWS\system32\RPCRT4.dll
0x70A70000 - 0x70AD5000 C:\WINDOWS\system32\SHLWAPI.dll
0x71700000 - 0x71849000 C:\WINDOWS\System32\SHDOCVW.dll
0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.1331_x-ww_7abf6d02\comctl32.dll
0x773D0000 - 0x77BC9000 C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772D4000 C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\uxtheme.dll
0x71500000 - 0x715FD000 C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5F000 C:\WINDOWS\system32\appHelp.dll
0x7C890000 - 0x7C911000 C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x63000000 - 0x63096000 C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762B0000 C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll
0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll
0x10000000 - 0x100C1000 c:\program files\google\googletoolbar1.dll
0x1A400000 - 0x1A47A000 C:\WINDOWS\system32\urlmon.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.dll
0x71AB0000 - 0x71AC4000 C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32\WINTRUST.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32\rsaenh.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll
0x00EF0000 - 0x00EFC000 C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
0x75E90000 - 0x75F38000 C:\WINDOWS\System32\SXS.DLL
0x76170000 - 0x761F8000 C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32\mlang.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x01100000 - 0x01124000 C:\Program Files\Trillian\events.dll
0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x63580000 - 0x63830000 C:\WINDOWS\System32\mshtml.dll
0x51660000 - 0x5168C000 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\PDM.DLL
0x51580000 - 0x515AB000 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MSDBG2.DLL
0x746F0000 - 0x74716000 C:\WINDOWS\System32\msimtf.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32\MSCTF.dll
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.DLL
0x325C0000 - 0x325D2000 C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x6B700000 - 0x6B790000 C:\WINDOWS\System32\jscript.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL
0x66E50000 - 0x66E8B000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32\mshtmled.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll
0x73300000 - 0x73375000 C:\WINDOWS\System32\vbscript.dll
0x03360000 - 0x03507000 C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x65000000 - 0x65009000 C:\WINDOWS\System32\ddrawex.dll
0x51000000 - 0x51047000 C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x08830000 - 0x08868000 C:\WINDOWS\System32\wmpdxm.dll
0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll
0x07680000 - 0x07AFA000 C:\WINDOWS\System32\wmp.dll
0x73BD0000 - 0x73BF0000 C:\WINDOWS\System32\MSVFW32.dll
0x08110000 - 0x083DE000 C:\WINDOWS\System32\wmploc.dll
0x6D440000 - 0x6D450000 C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_04\bin\jpiexp32.dll
0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_04\bin\jpishare.dll
0x03FC0000 - 0x040F8000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x01400000 - 0x01407000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
0x03200000 - 0x0320E000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
0x03210000 - 0x03229000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
0x03230000 - 0x0323D000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
0x06A30000 - 0x06B3F000 C:\Program Files\Java\j2re1.4.2_04\bin\awt.dll
0x06B40000 - 0x06B90000 C:\Program Files\Java\j2re1.4.2_04\bin\fontmanager.dll
0x5C000000 - 0x5C0C8000 C:\WINDOWS\System32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2_04\bin\jpicom32.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 187K [0x100d0000, 0x10170000, 0x10830000)
eden space 512K, 24% used [0x100d0000, 0x100eedc8, 0x10150000)
from space 64K, 100% used [0x10150000, 0x10160000, 0x10160000)
to space 64K, 0% used [0x10160000, 0x10160000, 0x10170000)
tenured generation total 1408K, used 283K [0x10830000, 0x10990000, 0x160d0000)
the space 1408K, 20% used [0x10830000, 0x10876f98, 0x10877000, 0x10990000)
compacting perm gen total 4096K, used 3410K [0x160d0000, 0x164d0000, 0x1a0d0000)
the space 4096K, 83% used [0x160d0000, 0x16424aa8, 0x16424c00, 0x164d0000)

Local Time = Sun May 02 23:29:57 2004
Elapsed Time = 5
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_04-b05 mixed mode)
#


i have no clue how to fix this, ive tried uninstalling and reinstalling java vm and it still happens can someone please help me?



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Response Number 1
Name: c0pyfiles
Date: May 2, 2004 at 22:45:29 Pacific
Reply:

There are TWO main java readers. Sun java and M$ java. Some web pages use 1 and then some use the other. Neither will read each others. google for each and reinstall the 1 you have and then install the other and it should fix your problem

Self-reverence
Self-knowledge
Self-control
These three alone LEAD to SUCCESS
-Alfred Lord Tennyson


0

Response Number 2
Name: techzaport
Date: May 3, 2004 at 06:13:28 Pacific
Reply:

yeah I noticed that issue with MS Java Machine crap. I downloaded the Java console from www.java.com and haven't had any java problems since.

TECHZAPORT OUT!!!


0

Response Number 3
Name: hockey_dave
Date: May 13, 2004 at 12:56:56 Pacific
Reply:

Darkman,

You're using the Sun JVM and not the MS JVM.
According to other newsgroups that I see around the Internet, this issue happens when you have multiple SUN JVM versions installed. Here's the method I used to determine if I had multiple SUN versions installed on XP. You can probably translate these instructions to your own OS.

Start->Control Panel->Java->Java->Applet Runtime Settings-View
and
Start->Control Panel->Java->Java->JNLP Runtime Settings-View

If you see more than one JVM enabled there, you should disable or
uninstall
the version(s) that you don't want to use. That appeared to fix the
problem
for the people in the newsgroups complaining about it. Evidently
multiple
installations interfere w/ each other as there were some defects in the
Sun
JVM installation programs that left remnants of older versions still
installed and enabled. The intent was to let Java developers switch
around
between different versions, but I guess there were some bugs in Sun's
installer code.

Here are links to some of the newsgroups complaining about this.
<http://www.computing.net/windowsxp/wwwboard/forum/92671.html>
< http://www.computing.net/windowsxp/wwwboard/forum/104023.html>
<http://www.dbforums.com/showthread.php?p=3671843#post3671843>
<http://www.experts-exchange.com/Programming/Programming_Languages/Java/Q_20869875.html>
<http://forum.java.sun.com/thread.jsp?forum=37&thread=518815>
<http://www.physicsforums.com/archive/t-13669>
<http://www2.uwindsor.ca/~maraha1/hs_err_pid3612.log>
<http://www.computing.net/windowsxp/wwwboard/forum/103426.html>
http://www.dslreports.com/forum/remark,10201850~mode=flat
<http://www.computing.net/windowsxp/wwwboard/forum/103514.html>


If this turns out to fix your problem, please keep track of what JVM versions that you had installed and post it here. I'm trying to file a defect w/ Sun and the more information that I can give them, the higher the probability is that they can replicate and fix it. Thanks!

Or please file your own defect w/ Sun at:
<http://developer.java.sun.com/developer/bugParade/index.html>

This other newsgroup says that the problem is with a clash between the SUN JVM and MS Outlook 2003:
"IE only crashes when Microsoft Outlook 2003 is running. I have also found that the problem goes away when I switch my display properties from 32 bit to 16bit."
<http://supportforum.sun.com/sjds/index.php?t=msg&goto=705&rid=0#msg_705>


Again, if you can reproduce this defect, please file all of your information into a defect w/ Sun.

As a last resort, you can always install the old Microsoft JVM and the problem will definitely go away.
http://www.virtualmachine.tk/

See the downloads section.

Please please let me know your results as I'm trying to work with Sun to resolve this defect. Thanks in advance for your help.


0

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