is bootmgr on a Toshiba recovery disk?

Toshiba / Psag0u-01d00l
December 31, 2010 at 07:51:06
Specs: Windows XP
I purchased a recovery disk from toshiba for a toshiba laptop. It came as 1 of 2 and 2 of 2 cds. After following the instructions and loading each cd in turn, it asks for a disk 3. Since I don't have any disk 3, my only choices are retry (which of course only keeps asking for the next disk) or cancel. When I choose cancel, it says that the recovery didn't finish. When restarting the laptop (hoping that it would start even though the recovery didn't finish or at least I didn't get any message that it was finished), I get a message saying that the bootmgr is missing. When I called the Toshiba office that sent me the disks, they say that this model asks for an application disk (that isn't needed), and the error message means my hard drive is failing.
Are they telling me the truth, or do I have a laptop that has partially installed the recovery which is why it is giving me the error message.

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January 12, 2011 at 08:11:07
If you have a Toshiba hard drive also you can perform a hard drive fitness test using the Hitachi program. Download it from another computer and create a bootable disk. Use that disk in the laptop to determine if the drive is failing.

You can also enter the BIOS (setup) screens and verify SMART is enabled. If it is and the drive is failing you may get some information on the boot screens from SMART.

I would guess Toshiba should know their own product.

Tell us why you were restoring to factory condition in the first place. That explanation may help with a diagnosis.

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January 12, 2011 at 08:12:31
... please post any links from were you purchased these recovery disks so we can read exactly what it states are they meant for vista or xp?

... if you tap the <F8> <key> @ bootup do you see any sort of menu?

... if so is there a repair option in the menu?

Angel Decoy
... Posting is provided "AS IS" with no warranties

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April 10, 2011 at 20:41:15
This "boot manager is missing" happens when you try to restore your computer with non appropriate recovery cd which meant for another model. Your harddrive is fine.

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