Irql_not_less_or_equal (bsod)

Dell Latitude d600
April 5, 2009 at 13:01:19
Specs: Windows XP Home Edition SP3
Hi.

I am (well have) been paid to fix a laptop. It is a second hand Dell D600 Latitude.

Basically it was completely wiped, it had no OS. So i've installed Windows XP Home SP3. It did it fine, it worked, i then turned it off to take to the owner. We turned it on and it got past the windows loading part of the boot up, then the BSOD came up with the words in the title: IRQL_NOT_LESS_OR_EQUAL

I can't do ANYTHING.

I've tryed:

Booting in safe mode
Booting in last known working configuration
Booting from CD, BSOD appears after agreeing to terms&conditions when choosing the install windows option, and it appears instantly after choosing the current windows installation for repair.

I can't do anything!

I've read on other websites that this could be something to do with hardware, i've tryed taking either of the RAM slots out, nothing, i've took out the broadcom adapter part, but still nothing.

I don't think i can remove the video or sound card as they seem pretty stuck to the motherboard.

Any help is appreciated.


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#1
April 5, 2009 at 13:33:44
Run a Windows repair.

EEOC


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#2
April 5, 2009 at 13:48:02
Like said, i tried to do that, but when i select the current windows installation to repair; it comes up with this error.

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#3
April 5, 2009 at 13:55:38
It's either bad RAM, bad driver, or other bad hardware component. Test the RAM with memtest86 to rule that out as a possibility.

What about drivers...where did you get them?


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Related Solutions

#4
April 5, 2009 at 13:59:12
I didn't download any drivers.

Basically i installed windows etc, i was on the computer, i installed microsoft office, and there it was. I then turned off the computer, took it back to the bloke, and since then i've got this error.

What do you suggest to do? I've suggested to the bloke to buy a new hard drive. Could that fix it? New hard drive, then install windows on to that? Seeing as i cant seem to get anywhere with this.


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#5
April 6, 2009 at 05:10:29
It's not a HDD error. Try a repair installation as was suggested...do NOT press "R" for the Recovery Console!

How to perform a Repair Installation

Did you run memtest86?

"I didn't download any drivers"

Well hopefully you have a drivers disc or downloaded the drivers in advance. Did you at least confirm which hardware is installed (chipset, video, sound, LAN, etc) before you formated?


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#6
April 6, 2009 at 06:11:16
Below is a link to the Dell download site for that model.

http://supportapj.dell.com/support/...


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#7
April 6, 2009 at 07:33:13
4.In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.

-- When i do that, i get the error.

Yes i ran memtest86, it passed with no errors.

I did not do any driver installs etc, and i didn't (nor did it request me to) confirm any hardware installs :S

How can i install any drivers etc now when i cannot get onto anything without the error?


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#8
April 6, 2009 at 07:48:07
Is the version of WinXP that is installed on the laptop the same version that came with the laptop? You stated you installed WinXP home. I assume that you used your CD? You can't do that. That is the reason you are being asked for a installation key. You need to perform a system restore from the files that should already be on the hard drive in a hidden partition.

Read and follow the instructions in the link below.

I don't know any other way to put this so here goes. For someone charging for computer services you are not very knowledgeable.

http://www.answerbag.com/articles/H...


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