iPod, Windows XP USB Generic Volume

January 30, 2006 at 11:34:09
Specs: Windows XP SP2, P4 2.4Ghz/768Mb PC133 SDR

I have recently installed an "ULTRA 6 Port USB 2.0 PCI Card" and installed it in my system for use with my new 5G iPod Video. The installation went fine, but my system is only recogizing the iPod as a "Generic Volume". If I click on the "safely remove hardware" icon, I can see the breakdown of the link. It shows shows the USB Mass Storage Device, then below that it says, Apple iPod Storage Device, then below that it says "Generic Volume - H:"
Im not sure what to do. I used to use the iPod with the computer's standard USB 1.1 connection, could that possibly be causing some interference?. I actually experienced a problem quite similar to this when intially installing my 5G iPod, i had been previously using my 3rd Generation with firewire support whose software was "im assuming" conflicting. I eventually had to reformat my whole system to get it to work. I dont relish the idea of having to do that again. Please, any help with this would be greatly appreciated.

One more thing, for some reason, even when I use the original USB 1.1 connection. It takes the computer about 3 minutes to recognize it before it opens iTunes, while having the computer in a state of freeze. ie- I plug in my iPod, the Safely Remove Hardware icon pops up in the corner (so the computer knows something is connected) and the computer locks up, completely unusable aside from moving the mouse, for about 3 minutes. There is no HD activity during that time, until the 3 min ends and a flash of activity will happen on the HD indicator LED and the system will unfreeze & iTunes opens up and the iPod is recognized. Sorry for that extra info but i thought it might help sort out the situation. Thanks Again.


Huck Helrich


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#1
January 30, 2006 at 12:12:48

I had a similar problem with my IPod before, my problem was it would come up the same as yours and when I opened ITunes it would say it didn’t recognize an IPod. The problem was the drive letter for the IPod was “C”. Once I changed the letter to “M” for example it came up fine in ITunes.

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