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IP address problem. Please help

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Name: sreenell
Date: December 9, 2003 at 22:34:30 Pacific
OS: XP home
CPU/Ram: P4 /512 MB
Comment:

Hi,
I have cable internet with Comcast and I have a problem with my static IP address and I was unable to connect to the internet. I have tried with both USB and ethernet cards and it did not help. The cable connection in both of the above cases looks fine. IPconfig/renew did not help and I was getting this error:
C:\>ipconfig /renew

Windows IP Configuration

An error occurred while renewing interface Local Area Connection : An operation
was attempted on something that is not a socket.
C:\>ipconfig /release

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.13.168
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . .C:\>ipconfig /release

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.xxx.xx.xxx
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . .

I can not re-install the XP as I do not have the recovery CD with me.
Please help.



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Response Number 1
Name: Adam
Date: December 9, 2003 at 22:39:08 Pacific
Reply:

The 169. IP Address is not a real IP Address. It is the sort of number most network cards set themselves to if they can not see the dns server.

The not a socket error just sounds like the usb drivers arent working properly. Have you tried turning off the cable modem at the wall so it can reboot itself.


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Response Number 2
Name: josephc618
Date: December 9, 2003 at 22:42:38 Pacific
Reply:

try rebooting the computer, if you can't release and renew your ip address. did you hard coded your static ip, subnet mask, default gateway and your dns in your tcp/ip properties?


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Response Number 3
Name: sreenell
Date: December 9, 2003 at 22:45:11 Pacific
Reply:

Yes. I stopped the power supply to the cable modem and computer. I have rebooted the computer after restoring the power to the modem. I did it several times and it does not help. Both the USB cable and ethernet cards are working fine with the same cable modem to one of my old computer.
Thanks.


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Response Number 4
Name: sreenell
Date: December 9, 2003 at 22:47:34 Pacific
Reply:

Thanks for the response.
I did not hard code the IP address and this was set automatically when I started using the cable internet.
regards.


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Response Number 5
Name: josephc618
Date: December 9, 2003 at 22:51:16 Pacific
Reply:

yeah you need to hard code it into the tcp/ip properties, save it and restart your computer. Your ISP should provide this information for you. Let me know when get internet.


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Response Number 6
Name: sreenell
Date: December 9, 2003 at 22:56:23 Pacific
Reply:

Thanks Josephc618.
I will try that and let you know.
Thanks,


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