My internet connection occasionally will not disconnect by the usual means. And I am forced to physically unplug the telephone cable to free up the line.
I use a standard dialup service provided by Earthlink. When I want to disconnect, I right-click on the icon and then select "disconnect" from the menu - pretty tricky, huh?
On rare occasions, when I do that, nothing happens. Further, when I right-click the icon again, the menu does not appear.
I have tried calling up Task Manager and killing the IPClient and (Earthlink) TaskPanel processes. However, that does not kill the connection either. That's when I pull the plug - literally.
Any ideas?
p.s. I have not contacted and will not contact Earthlink. The tech help there, once very good, has becoem as worthless as any I have ever encountered.