internet options

September 6, 2009 at 12:40:10
Specs: Windows XP, 2.40 ghz/1gb

i updated my internet explorer.. now i cant access internet options in tools and the link is missing in control panel. i tried to do a system restore, but there are no points available for months and nothing happens when i click on the first available date from 3 months ago. I tried the steps for regedit, but couldnt continue due to instructions for missing steps. i found a sloution months ago when this happened by copying and pasting some file into another folder, cant find that solution.

See More: internet options

Report •


#1
September 6, 2009 at 18:03:44

When you say you updated IE do you mean form like 7 to 8 or just installed critical updates?

Either way, you can go to add/remove programs and check the box to show updates. Then look at the updates installed on the date in question. Remove that/those that relate to IE.


Report •

#2
September 7, 2009 at 00:00:04

i updated from 7 to 8.. when i go to add/remove programs it doesnt let me do anything with it IE8.. not even a button to delete..
not being able to get into internet options happened months ago and i searched net to find solution and it had me copy and paste some file intecpl or somethign like that.. i just followed it off the webpage and didnt save how to do it.. but it had me move it from one folder to another..
i cant find the webpage again now either..lol..

Report •

#3
September 7, 2009 at 00:35:35

Hi melisaa

Are you able to access internet options using inetcpl.cpl.
Search for it in your system or start -> run -> control inetcpl.cpl
Are you able to get to internet options doing this. If yes then do
start -> run -> gpedit.msc and check for internet options being disabled from internet settings there.


Report •

Related Solutions

#4
September 7, 2009 at 06:11:04

When in the add/remove area of control panel did you tick the box at the top to show updates?

Report •

#5
September 7, 2009 at 06:17:31

nothing happens when i put control inetcpl.cpl and click ok..
if i type in gpedit.msc i get a window called "group policy"
far left side says LOCAL COMPUTER POLICY, below that is COMPUTER CONFIGURATION and USER CONFIGURATION both have (+) to expand and that drops down "software settings" "windows settings" admin templates" ~these choices are available for both computer and user.. then those 3 have (+) to expand

Report •

#6
September 7, 2009 at 06:20:45

i just checked the "show updates" and it list several ... they have the option to remove

Report •

#7
September 7, 2009 at 07:17:10

So is IE 8 listed in add/remove programs anywhere?

Report •

#8
September 7, 2009 at 13:25:52

yes its listed and i tried to delete the updates but i got an error message that said "KB968220 may not run properly" do u want to continue".. i clicked Yes.. and then got an error message that cannot copy eula.txt - ensure location is correct- then a box that said copy files from
C:\windows\ie8updates\KB968220-IE8 (this was alrady filled in the box) i hit OK.......... then nothing.. same message..

Report •

#9
September 7, 2009 at 13:30:21

melissa_h,
If you have an XP install disc, try a repair installation:
http://www.microsoft.com/windowsxp/...

That will reload XP and you will have to do your critical updates again. That should rectify your problem

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#10
September 7, 2009 at 13:43:09

The file inetcpl.cpl is the one that produces Internet Options in Control Panel. It seems like this went missing and who knows what besides.

You could see if your system will accept an IE8 install over the top. You get the file from here:
http://www.microsoft.com/windows/in...

Save the file somewhere then double click it. There is a good chance that it will go in again and fix the problem, or offer to repair IE8.

some other bloke...


Report •


Ask Question