I have an HP laptop that came with VISTA. I got it for work and they reinstalled Windows xp prior to giving it to me. About a month ago i got a window " unable to open your profile login with temporary profile" I performed a system restore loosing some of my files - thank god for back up. Now, I can not use my intenet explorer it doesn't load any page and the address bar shows: http://go.microsoft.com/fwlink/?lin... I am able to use oulook and surfe the web using msn exporer. Any ideas? Thanks. lana

1) Go to "Run", type regedit and hit OK 2) Navigate to KEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\ 3) Right click in the right side panel and click on "New" and choose "DWORD value" 4) Add RunOnceHasShown in the area provided, hit enter, then double click it and change the value from "0" to "1" 5) Lastly, do the exact same thing but type RunOnceComplete and change it's value from "0" to "1". 6) Open up IE7 and it should go to your home page instead of that annoying blank blue page with errors.

Thanks, but it didn't help. Moreover it says that internet explorer is running without add ons. Any ideas? Lana.

Are you trying to connect over a LAN/broadband connection, or a modem?

I have a wireless connection on my laptop. It is strange - there are no add ons and when i try to start a new explorer windows a screen pop up asking me to save an html file "addons". I don't know what to do. lana