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Internet Explorer can't display web page?

May 21, 2012 at 19:57:43
Specs: Vista Ultimate, SP2, 3.0Ghz/2Ghz

I helped my friend upgrade his XP installation to SP3 and put on IE8. IE8 goes to the home page but when navigating away from the home page, or any other page for that matter, a message comes up that IE can not display the web page. I clicked on diagnose; it said something was wrong with the modem connection. There clearly wasn't anything wrong with the modem connection. The icons in systray were active and listed as connected at 45.2Kbps. Will IE8 work with dial up? My friend has an express version of dial up. Can it be that IE8 loads pages faster and this express dial up is conflicting with it? By the way, I've learned from another post that his version of XP is pirated. Could this be the reason why so many things don't cooperate on this PC? Should we just wipe all off and put a genuine install of XP on it?

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#1
May 22, 2012 at 02:43:05

"Should we just wipe all off and put a genuine install of XP on it?"

Yes indeed. We don't help with pirated Windows versions anyway. To do so would be like encouraging you to break the law, exposing Computing.net to possible legal action


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#2
May 22, 2012 at 06:32:35

I'm just curious! If it is a pirated version, how was I able to install SP2 and SP3? I had to do that in Safe Mode because it woudn't install at all when you boot normally. Is that what happens if it's pirated?

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#3
May 22, 2012 at 15:43:59

"Will IE8 work with dial up? "

Yes, but poorly.
Streaming video won't work properly.
It will take a LONG time to load some web pages, and a really long time to download large files.
....

"The icons in systray were active and listed as connected at 45.2Kbps."

Did you make a typo ?

45.2Kbps (kilo bits per second) is a speed you might get from a dial-up 56K modem, but that's VERY SLOW for a high speed connection of any sort.
.....

In any case, even if you did mean to type 45.2 Mbps (mega bits per second),

- If that's the speed of a wireless connection, that's the speed of the connection between the wireless network adapter and whatever it's connecting to, e.g. a wireless router or a combo wireless router / high speed modem, NOT the internet.

- for a network cable connection, that's the speed of the connection between the wired network adapter and whatever, it's connected to - e.g. 100 mbps or 1 gbps.

There is no place in Windows itself where you see the speed on the internet !

- when the connection of a high speed modem becomes poor, the high speed modem will usually, if not always, NOT reset itself to a better connection to the internet when the reason for the poor connection has gone away. I have NEVER encountered a high speed modem that does that !

You can confirm your internet connection is poor, despite what that figure says, by testing the speed of the computer's connection on the internet when you're having problems.
E.g.
I go here: www.toast.net
, and choose the speed test, then choose a server that's closer to me, and choose to test with the Text and Shuttle picture every time, for comparison purposes.
It isn't all that important what the max speed you get from the test is - that result varies, depending on which web site it's on, how busy that web site is when you run the test, which test you choose, which server you choose if you can choose from more than one, but the speed should be in the ball park of what the speed of the internet package you pay for is supposed to be, and if the internet connection is poor, the result of the speed test will be poor.

Usually, if not always, when the internet connection has become poor, you need to "re-boot" the high speed modem, or the combo router / high speed modem.

To do that while the computer is running....

- if it has a power switch, switch if off, switch it on

- if it has no power switch, either
- unplug the AC to DC adapter at the device (pull on it's plug, NOT it's cord ! ) , plug it back in
- or - unplug the AC to DC adapter at the AC end of the connection . (pull on it's plug, NOT it's cord ! ).

In either case, WAIT until the leds on the front of the device indicate it has a connection to the internet.

If it's a DSL or ADSL high speed modem, if there is electric or electronic noise being picked up by / on the telephone line, that may take a while to happen.

Try the internet on the computer - it will probably work much better.
....

If you're connecting from the computer wirelessly to a router or a combo router / high speed modem, you WILL have problems on the internet if the wireless signal is not strong enough.
......

"If it is a pirated version, how was I able to install SP2 and SP3? "

If the existing XP installation has (Windows) SP1 updates, you DO NOT NEED to install the SP2 updates before installing the SP3 updates !!

As I told you previously.....

Windows Setup only requires that the Product Key you use follows certain rules for the Product Key for the version of XP you're installing.

The SP2 (and SP3) updates, early in the installation of the software, check in the background on a probably Microsoft web site to see if the Product Key that was used to install Windows is on a list of Product Keys known to have been fraudulently used.

If the Product Key IS on that list, the SP2 updates (or SP3 updates) installation will refuse to install all the way.
....

If it's not on that list, you CAN install the SP2 or SP3 updates, and the installation will pass a Genuine Windows Advantage test that's required for installing some Microsoft software as well.

If the Product key is accepted by Windows Setup, and if it's not on the fraudulent used Product Keys list, Microsoft has no way of remotely determining whether your copy of Windows was pirated.

"I had to do that in Safe Mode because it woudn't install at all when you boot normally"

As I told you previously, a Product Key known to have been fraudulently used is only ONE of the reasons SP2 (or SP3 ) updates may not install properly.

If a Product Key known to have been fraudulently used WAS used to install Windows, you would NOT be able to install the SP2 (or SP3) updates in Safe mode either !



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#4
May 23, 2012 at 10:29:41

My friend is using dial up so we are talking about a modem, a 56K modem! And yes the speed is 45.2 Kbps. So, if windows appears to be OK, why is IE8 causing problems now? I've never seen a PC so uncooperative! Everything you try to do on it is just about successful, you have to hope it wont fail on you! I guess we have to look over the settings for IE8 and see what's interfering with its use. So, we're pretty sure then, that IE8 refuses to display web pages for reasons other than not having an authenic version of Windows? That was my first thought, but now it appears there may be something on the PC which is playing havoc with IE8. Do you agree with my diagnosis?

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#5
May 23, 2012 at 12:23:32

Any internet browser, at best, will have these symptoms these days on the internet, when you're using a dial-up connection:

"Streaming video won't work properly.
It will take a LONG time to load some web pages, and a really long time to download large files. "

However, web pages SHOULD load fine eventually.

When you're getting errors loading a web page, your internet connection is probably crappy, despite whatever the figure the dial-up modem is supposedly connecting at.
Dial-up modems DO NOT reset themselves to a better internet connection when the reason for the poor connection has gone away either, in my experiences.

See my info about testing the actual speed on the internet on the web in response 3.

If it DOES test as having a poor connection...
For an internal dial-up modem, to "re-boot" it, you have to Restart Windows.
For an external modem, you can "re-boot" at the same way as in response 3.
..........

If the same phone line is connected to a DSL or ADSL modem and a working DSL or ADSL service, there must be a DSL or ADSL filter between the wall connection and a dial-up modem.

You never actually get 56 kbps from a 56k modem. The best you can get is 54.x kbps.

The fact that he or she is getting 45.2 kbps indicates there's something that is preventing that from being 54.x kbps

e.g.
- electric or electronic noise is being picked on the phone line. Sometimes you can hear than when you just pick up, or while using, a phone connected to the same phone line, sometimes that's outside the range of human hearing.

- the cheap flat phone cables used between the wall outlet and the dial-up modem act like an antenna regarding pickling up electric or electronic noise . The shorter that is, the better. (All the cheap flat phone lines connected to the same phone line CAN pick up noise that can interfere with the dial-up modem being able to get a good connection..)
If it's longer than ten feet or so, you should run a standard telephone cable that has paired wires in it from the box behind the nearest wall outlet, like that used in the walls between the wall outlets, to a box with a telephone jack in it, use a pair of wires that are twisted around each other on both ends, and use a short flat cable between that and the dial-up modem.

- there's a limit the length of the phone line can be between the nearest phone exchange and the dial-up modem in order to be able to get the max speed from the connection, E.g. a friend lives in the country. The phone line length is long enough that he never gets higher than 28.8 kbps from a 56K modem.

- a "hardware" dial-up modem that more components and will also work in Dos without needing any operating system software often yields you a better max speed that a "software" modem (Soft modem, Win Modem) that requires software built into Windows to work, especially when you DO have a line noise problem. .
However, unless you already have a "hardware" modem, or buy an old used one, they cost a lot more money than a hardware modem.


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#6
May 23, 2012 at 15:51:43

Did I mention that the home page, Google, loads fine. It's when we try to change to a different site that it crashes with the message "Internet Explorer can not display the web page".

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#7
May 23, 2012 at 16:02:38

The files needed for most of what is on the home page are already in the Temporary Internet files by default.

Test the speed of the connection on the internet.


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