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Internet Explorer 6.0 Crashing

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Name: Tim
Date: August 22, 2002 at 20:14:35 Pacific
Comment:

Hi, first, my specs.

Pentium 3 1GHz
512 MB Ram
100 GB's HD Space (60/40 - 2 drives)
Windows XP Pro
Internet Explorer 6.0 (maybe even greater, beta version perhaps, I can't remember if I downloaded it or not, heh.)

Ok, here's the description of my problem.

Internet Explorer will open fine, but will only open ONE window. If a second window opens, or a pop-up window opens up, IE crashes. Also, if one IE window is open, and I open any program that uses IE in any fashion, IE will crash that program. For example, when I open up Grokster, because Grokster uses IE within its program, IE will crash, as well as Grokster crashing.

Also, if I have one IE window open and open MoodLogic, MoodLogic will crash, as well as IE. And now, I just found out that if I have IE open (or any program that uses IE), I cannot use Netscape 6, because then Netscape will crash! Please HELP!

Here is the error message:


AppName: explorer.exe AppVer: 6.0.2600.0 ModName: msctf.dll
ModVer: 5.1.2600.29 Offset: 0001593f

Can anyone help me?

Please email me your replies, as well as posting on the site, I don't know if I will check the site for awhile. Thanks.

- Tim



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Response Number 1
Name: leembo
Date: August 23, 2002 at 06:34:15 Pacific
Reply:

Are you sure that your crashes are strictly confined to Internet Explorer activity? Is the rest of your system running fine - and has it been running fine for at least a week?

If so, then do two things.

1. Download the complete and final version of IE6, because that's how I got rid of my "beta weirdness" with IE.

2. After any subsequent reboots due to #1, go to the Windows Update site, and download all of the updates that are available. You might want to stay away from the 20 MB .NET download though - if you're a single end user on your machine.

That should take care of the problems.


Hey Intel, AMD rulez!


0

Response Number 2
Name: Lesley
Date: August 23, 2002 at 08:10:38 Pacific
Reply:


How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XPQ318378)

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378

Lesley


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Response Number 3
Name: pdgood1
Date: August 23, 2002 at 20:12:34 Pacific
Reply:

Isn't explorer.exe Windows Explorer (file manager) rather than Internet Exploder?


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