internet explore can not display this page

October 9, 2012 at 14:21:16
Specs: Windows XP, ?
on my hp laptop I am connected to the internet but explorer can not display the pages (any pages)

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October 9, 2012 at 23:46:03
Try to reset IE settings

Did u try other web browsers(Firefox, Opera & Chrome)?

You know the real meaning of peace only if you have been through the war.

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October 9, 2012 at 23:46:36
How do you know that you are connected to the internet? Do you have an alternate browser like Firefox, Chrome, Safari, Opera, etc. to try?

If not, open a command prompt by holding down the Windows Key and pressing "R" on the keyboard. This should bring up the "Run" dialog box. In the Dialog box, type in "cmd" (without the quotes) and click "OK". This should bring up a command prompt window. In the command prompt window, type in "ping" (again, without the quotes) and press enter.

If the results show "reply from bytes=32 time=xxms TTL=XX" then you are connected to the internet and DNS is working properly, which means that the issue is with internet explorer, a firewall config, or proxy settings.

If the results show "Ping could not find the host Please check the name and try again.", then the issue is with DNS lookups failing.

If the results show "Request timed out" then the DNS lookup was successful, but the connection to the internet is to blame. This could be a number of things, including network connectivity, firewall config, or proxy settings.

Please test pinging as specified above and let us know what the results are.

IT Desktop & Network Consultant - MOS Master Certified, MCP, MCSA, MCITP - Windows 7, CCNA Certificate Pending, A+, Network +


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October 10, 2012 at 04:42:36

If the issue still persists after following the above menitioned troubelshooting, i would suggest try uninstalling and reinstalling IE, Use the following FIXIT for uninstalling the same
Then proceed with downloading an updated version of IE from the URL mentioned:

If the above troubleshooting steps fail, try creating a New User Account to check if the problem persists.

Thanks & Regards
Debbie B

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